Immix, a global provider of commercial central station and remote SOC software for managed video and security services, announced that Totem has achieved status as a certified video monitoring center through the Immix Central Station Certification program.

The Central Station Certification program is designed to be the identifier the marketplace has needed, based on employee training as well as system and infrastructure requirements. The training aspect at the heart of the certification program is designed to allow a center to educate and train new hires quickly on video and event-based monitoring, as well as the value they add for the end user. The program comprises more than 40 individual courses, knitted together into modules specific to each role inside the center. It concludes with comprehensive testing and formal certification for participating team members, regardless of their role.

The program also acts as the re-certification and continuing education module for the center on a long-term basis.

“Immix is very pleased to announce this unique achievement for Totem, the first company in Latin America to garner this status,” said Chris Brown, CEO, Immix. “This is quite an undertaking that only a few providers have managed to achieve over the years, and we are always pleased to partner with a dedicated team like the one at Totem in delivering best-in-class managed security services to the marketplace.”

Luis Fernando Uribe Blum, CEO, Totem, added, “Today we’re proud to announce a new milestone toward the highest standards in CCTV monitoring: we have earned Immix Certified Station status, recognition of our team’s operational rigor, training, and customer-first mindset. Our thanks to both teams for the hard work during this process.”