TSi, ranked No. 12 on SDM’s 2023 Top Systems Integrators Report, has achieved status as a certified video monitoring center through the Immix Central Station Certification program. 

The Central Station Certification program is based on employee training as well as system and infrastructure requirements. The training aspect at the heart of the program is designed to allow a monitoring center to educate and train new hires quickly on video and event-based monitoring, as well as the value they add for the end user.  

The program comprises more than 40 individual courses, knitted together into modules specific to each role inside the center. It concludes with comprehensive testing and formal certification for participating team members, regardless of their role.  

The program also acts as the re-certification and continuing education module for the center on a long-term basis, making it simple for a new or seasoned center to ensure all staff members are educated in the same manner, while delivering services in a unified manner to the clients it serves, according to an announcement. 

“Immix is very pleased to announce this high achievement for TSi, who also hold a TMA Five Diamond Monitoring Center designation and have been an outstanding partner for several years,” said Immix CEO Chris Brown. “This is quite an undertaking that only a few providers have managed to achieve over the years, and we are always pleased to partner with a dedicated team like the one at TSi in delivering best-in-class managed security services to the marketplace.” 

Darryl Keeler, founder and CEO of TSi, headquartered in Buford, Ga., said achieving the Immix certification marks a significant milestone in the company’s ongoing commitment to surpassing client expectations. 

“While others may utilize this platform, only a select few meet the stringent standards required for this certification. Our F.O.C.U.S. Fusion Center represents the pinnacle of advanced monitoring technology and support,” Keeler said. “This certification underscores the high level of expertise and professionalism our clients have come to expect from us. We are proud to share this achievement with the industry.”