AlertMedia, a leading provider of risk intelligence and response solutions, today announced it has selected Healix as its global travel assistance partner. The partnership incorporates direct access to Healix’s medical, travel, and security response services within the AlertMedia platform, creating a single path from alert to action when travelers need help. Through the partnership, AlertMedia customers can benefit from a fully connected travel risk and response solution that empowers organizations to identify, assess, and respond to threats impacting their global workforces faster and more effectively.

Today’s travel risk landscape is marked by increased geopolitical instability, health-related concerns, and disruptions that can escalate quickly. When travelers experience emergencies or are impacted by local threats, security and risk teams are often forced to navigate multiple providers to adequately assess the situation and deploy assistance where it’s needed.

The AlertMedia-Healix partnership addresses this gap. AlertMedia gives organizations the ability to identify early threat warnings, gain real-time risk intelligence, and communicate directly with impacted individuals. Healix works as the embedded assistance partner, providing 24/7 coordinated medical and security responses when a threat becomes an incident.

By streamlining workflows, the partnership removes the delay between identifying a credible threat and getting help to the impacted traveler. Customers of this partnership will have one contract, one billing procedure, and one path to follow for incident resolution, all within AlertMedia’s easy-to-use platform. This single pane of glass enables organizations to provide their traveling employees with immediate, coordinated assistance during time-sensitive events — such as medical emergencies, natural disasters, and security incidents — any time and everywhere they travel.

Key benefits of the AlertMedia-Healix partnership include:

• One Platform, One Path to Help: A single view of traveler risk and seamless escalation to expert assistance within AlertMedia’s platform.
• Coordinated, Human-Led Response: One-step access to Healix’s 24/7 global operations center staffed by coordinators, clinical teams, and security specialists.
• Customizable Support: Services that include advice, referrals, case management, evacuation, repatriation, and more.
• Streamlined Procurement, Single Contract: Simplifying vendor management with one agreement, unified billing, and a faster path to deployment.
• Faster Time to Resolution: Eliminate vendor handoffs with a streamlined workflow, from risk detection to incident resolution.

Find out more at the AlertMedia Booth #3123.