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The application process for certification from the Installation Quality (IQ) Certification Program, Erie, Pa., an installation quality certification program for security alarm systems, is easier than ever, following revisions from the IQ board.  The original guidelines document, which included all guidelines, was divided into two sets of guidelines, one for installation companies and one for monitoring companies. With this change, the IQ Certification Program guidelines are easier to understand and streamline the application process to apply for certification, the program reported in a press release.

There are no changes in wording to the guidelines. The document for installation companies contains an introduction, code of ethics, company guidelines, user training guidelines, employee training guidelines and equipment guidelines. Obviously, third party central stations do not need installation equipment guidelines.

While the majority of the IQ guidelines deal with installation issues, one of the requisites is that IQ-certified companies must use an IQ-certified monitoring station.

“The monitoring guideline section now is directly focused on what monitoring stations need to do to become certified,” explained Tim Creenan, IQ chairman of the board and owner of Amherst Alarm in Amherst, N.Y. “By being easier to read, I believe this will help more monitoring stations join the IQ program and help them get more business since IQ-certified companies need an IQ-certified monitoring station.”

The IQ policies and guidelines were created by the IQ Certification Board under the authority of the IQ Certification board bylaws.  Each of the policies and guidelines have been included for their proven effectiveness in running an effective program, increasing product quality, assuring the highest level of professionalism and reducing false alarms.

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