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Trends & Industry IssuesSDM Newswire

Protection 1 Purchases 2,100 Accounts

February 25, 2011

Protection 1, Romeoville, Ill., assumed security monitoring and management control of 2,100 Sting Alarm accounts including food distributors, quick serve restaurant chains, automotive suppliers, high-end retail stores and logistics and self-storage companies.

“Protection 1’s integrated national account environment has positioned us to serve these customers well beyond their expectations,” said Protection 1 president and chief executive officer, Timothy J. Whall. “The goal is simple — we want to offer the best customer experience — period. National Account customers have specific needs. Protection 1 offers same day service, no auto attendants in our call centers and a facility in Irving, Texas, that houses the entire account management team for national account clients. We have a solid platform and unique structure to serve the needs of these multi-location customers.”

The new accounts represent some of the largest franchises in the nation, Protection 1 said, and will allow the company to further develop its brand as a leading security and monitoring provider of national accounts.

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KEYWORDS: Protection 1

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