Protection 1, Romeoville, Ill., assumed security monitoring and management control of 2,100 Sting Alarm accounts including food distributors, quick serve restaurant chains, automotive suppliers, high-end retail stores and logistics and self-storage companies.
“Protection 1’s integrated national account environment has positioned us to serve these customers well beyond their expectations,” said Protection 1 president and chief executive officer, Timothy J. Whall. “The goal is simple — we want to offer the best customer experience — period. National Account customers have specific needs. Protection 1 offers same day service, no auto attendants in our call centers and a facility in Irving, Texas, that houses the entire account management team for national account clients. We have a solid platform and unique structure to serve the needs of these multi-location customers.”
The new accounts represent some of the largest franchises in the nation, Protection 1 said, and will allow the company to further develop its brand as a leading security and monitoring provider of national accounts.