For the third consecutive year, Monitronics International Inc. is the recipient of the Consumers’ Choice Award for excellence in business and customer service among Dallas-Fort Worth headquartered alarm system companies.
Through a comprehensive and objective survey of consumers conducted by Survey Sampling International®, Monitronics is recognized in the categories of Home Alarm Security Systems and Business Security Alarm Systems.
“This is once again a great honor for Monitronics to be recognized by our valued customers,” said Rob Washington, Monitronics’ vice president of customer care.
Monitronics offers monitored home and business security system services to more than 1 million residential and commercial accounts through its network of independent authorized dealers in the U.S., Canada and Puerto Rico. Based in Dallas, Monitronics’ Customer Care center provides technical and billing support and equipment operating assistance. Its award-winning Alarm Response Center provides round-the-clock monitoring with Five Diamond Certification from the Central Alarm Association (CSAA).
For over 25 years, the Consumers’ Choice Award® recognizes “Best in Class Businesses” for the quality of their service, value, professionalism and integrity. In addition to the objective survey conducted by Survey Sampling International, a national regulatory law firm reviews the ethical standing of top voted businesses before they are recognized as Consumers’ Choice Award® recipients.