Arecont Vision’s latest products are designed to deliver increased performance and situational awareness while lowering total cost of ownership. According to Arecont Vision’s Executive Vice President Scott Schafer, the success of the company’s megapixel camera portfolio is equally attributable to both its superior technology and to the outstanding support processes and programs behind them.

“From the beginning we believed that megapixel imaging was a disruptive technology that would significantly impact the professional security and surveillance industry. This has undoubtedly proven to be true,” Schafer said. “We have been on a deliberate path delivering high levels of education, programs and support to drive this trend, while maintaining our technology leadership.”

Arecont Vision offers megapixel cameras ranging from compact, single-sensor 1.2 MP cameras to multi-sensor panoramic cameras with up to 40 MP resolution. The cameras are further differentiated by their innovative processing capabilities and features, such as STELLAR (Spatio TEmporal Low Light ARchitecture) technology, which dramatically increases low-light color imaging performance, the company described.

In addition, features such as remote focus/zoom are now offered across an entire range of Arecont Vision cameras while the new AV-IP Utility software delivers further simplified setup, operations and firmware updating. MegaLab helps ensure seamless integration of a wide range of leading VMS solutions and other system components for design, installation and support activities. These features and programs combine to make new installations faster and easier, according to Arecont Vision.

“The unique combination of performance and support benefits incorporated in Arecont Vision megapixel cameras provides integrators and users with the complete package,” Schafer said. “To complement these technology advancements, we have paid close attention to the educational and operational needs of our reseller partners and customers.”

Arecont Vision’s new Tactical Assistance Center (TAC) and the enhanced Reseller Partner Program were initiated to further assist integrators with system design, implementation and post-installation support. The new TAC provides live and on-line support for authorized reseller partners and end users. It is designed to deliver world-class responsiveness, currently answering approximately 90 percent of incoming tech support calls during primary support hours in less than 60 seconds and escalating support requirements appropriately for rapid problem resolution.

The updated Partner Program provides two entirely online programs to assist in the sale of Arecont Vision products. The online demo equipment loaner program provides fast access for resellers to the products they need to effectively demonstrate the value of megapixel solutions. The project registration program ensures authorized resellers receive strong price protection and excellent margins while delivering outstanding value to end users.

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