What’s New From AES Corporation
ISC WEST 2016
AES Corporation, a manufacturer of long-range wireless private mesh radio alarm communication products and services, will be exhibiting at ISC West 2016. AES will showcase new UL-listed and NFPA-compliant fire products.
The 7706-ULF Integrated Fire Monitoring System was engineered in close collaboration with partner Potter Electric Signal Co., ideal for small to mid-size fire protection applications, the company described. The 7788F-ULP-P Subscriber with AES-IntelliPro & Local Annunciator provides a faster and cleaner installation, designed for primary stand-alone fire alarm communication.
AES also will present many other recently launched initiatives. The AES-MultiNet 1067 & IP Link 23YQ releases are available to customers enrolled in the AES Maintenance Program. The AES Engineering team worked closely with customers to develop upgrades that provide real-world solutions to manage their networks, such as the AES-Network Management System (NMS) and Disaster Recovery (DR) to quiet radios.
The AES-IntelliStart service has been enhanced, providing customers with a dedicated project manager and field technician to assist every step of the way from the project kickoff call to onsite installation and weekly status check-ins. AES-IntelliStart is a complete network startup solution, assuring a reliable and fast private wireless network is in place and operating at peak performance.
AES’s product datasheets and manuals are posted on the front end of the aes-corp.com website under the Resources tab, now available for download in either high resolution or low resolution format. Subscribe to the new AES Insights blog to find valuable information on topics related to alarm monitoring businesses and the security industry. Click on the Fire Marshal Resources Web page to view official listings and access the quick reference guide outlining information on how to validate multiple paths and define terminology.
The new AES Dealer Marketing Toolkit was designed to give customers additional support and provide promotional tools to help them generate more business. Membership grants dealers access to a dedicated place for customizable end user collateral for creating lead-generating marketing materials. Video customization is also available by AES Corporation’s design agency for AES dealers who have their own branded network and want to personalize with their own logo and contact information.
AES Training Academy offers a wide variety of ways for customers to receive education on AES-IntelliNet patented mesh radio technology, products, and services with many options to choose from. Live training is held monthly at AES corporate headquarters. On-site training can be scheduled at the customer site or delivered remotely via Web. Regional training sessions are scheduled for multiple dealers and installers at AES hosted venues across the country. Additional professional services provided by the AES technical support team include Network Planning and Site Certification of installations. View AES Training Academy videos online at http://aes-corp.com/dealer-resources/aes-training-academy/videos/.
AES Corporation’s support team has been expanded with the addition of Lee Dubé, director of technical support. Henry Carrillo, technical support project coordinator, recently joined the company, providing bilingual capabilities to assist customers in the Latin America region.
“In 2016, we’re taking our capabilities to an even higher level with tools to help our dealers gain even more end users and maximize their return on investment in AES technology. We’re providing access to information for all levels of customers, from installers to sales and marketing, to help them do their jobs in the field and we’re enhancing our product lines to provide better performance,” said Bill Kieckhafer, president and COO, AES Corporation.