Lux Research Reports Mobile Payments Need Biometrics to Improve User Experience and Adoption
- Palm vein is most secure but cost is a barrier. Palm vein sensors would be optimal for mobile purchases at a physical point of sale but are prohibitively expensive. Fingerprint and behavioral sensors — which assess such things as a handshake or typing movement patterns — drew higher ratings, but adoption is low on account of the low maturity of behavioral developers.
- Iris scan is ideal for online purchases. Iris scan is ideal for wireless application protocol (WAP) — where users buy products on a website or app — because it takes less than one second. However, high cost limits adoption, and the required sensors are not found on the majority of mobile devices. A combination of facial and behavioral sensors comes in second in ease of use.
- Cost and user ease drive SMS. In short messaging service (SMS)-based payments, user ease is the driving force, but security takes a back seat. As in WAP, iris scan is the ideal solution for SMS, but high usability from other devices can be a threat. Multimodal biometrics, integrating technologies like facial, voice and behavioral scans, can be competitive as well.