Hikvision USA Inc., a manufacturer of video surveillance products and solutions, received the award for Best Sales Support North America 2017 from ADI Global.

“Hikvision strives to be the gold standard for service in the security marketplace,” said Chris Zenaty, vice president of sales for Hikvision North America. “Receiving ADI Global's Best Sales Support North America 2017 award is a particularly meaningful honor for us.”

Hikvision has invested heavily in field teams throughout North America, the company reported in a press release. Staffed with experienced professionals, the teams work closely with distributor partners including ADI branch office personnel and ADI outside sales managers. 

“Dedication to customer service excellence throughout the sales process is one of our highest priorities at ADI,” said Marco Cardazzi, vice president of global marketing for ADI. “Hikvision exemplifies that dedication to sales excellence, and we are proud to honor and celebrate their contributions and achievements.”

In 2017, Hikvision experienced significant growth and expanded its customer base in North America. “Partnerships are the key to our success. We will continue to build positive momentum with ADI and all of our other partners in 2018,” said Jeffrey He, president, Hikvision USA Inc. and Hikvision Canada Inc. 

Hikvision received the award at the ADI Global Vendor Symposium, which took place at the ADI’s 2018 Kickoff Expo and Vendor Symposium in Orlando, Fla. on Jan. 11. Each year, ADI recognizes key suppliers across North America for their support and contributions toward the growth and success of ADI. Vendors are evaluated based on field support, inside sales support, customer service, distribution management and support, new product introductions and training. 

This year the Vendor Symposium brought together more than 250 ADI managers, including branch managers, regional account sales managers, senior sales & marketing management, as well as key senior managers from Europe, United Kingdom and India.