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Technology Solutions & Skills

WorkHorse Unveils Business Software for Security Companies

monitoring center and alarm company security business software helps manage operations
June 19, 2020

WorkHorse Inc. released of WorkHorse SCS, a cloud-based software designed specifically for the security industry. This is a SaaS (Software as a Service) providing the management tools that security companies need on a daily basis.

From a single online dashboard using a browser, users are able to dispatch service and installation personnel. Security integrators and dealers can schedule and track client visits using a calendar, add contacts and companies, make sales, collect money, get contracts signed, set up subscriptions, and create and manage daily tasks, all from a single screen using an ordinary Internet browser, tablet or smart phone.

“Long ago, I came to realize that there’s not an adequate software available designed specifically for the security industry. Some were designed just to help you sell an alarm system, but not to assist in the sales and support of alarms, access control, CCTV, and automation,” says Steven Hayes, president with WorkHorse Inc. of Bradenton, Fla. “Our aim from the start was to assist security managers with the everyday tools they need to run a successful installation and service business.”

Security companies can create invoices and take full or partial payments as well as set up recurring invoices. Technicians have the power to collect money from customers while still at their home or business; managers don’t need to wait for the technician to return their paperwork to the office and then bill out of a separate system. From the WorkHorse dashboard, contacts are intuitively added and managed as well as company data within a secure, private, Cloud-based processing center.

WorkHorse recently completed full two-way Integrations with Affiliated Monitoring, AvantGuard Monitoring Centers, C.O.P.S., and Rapid Response. These integrations allow alarm companies to have a single point of data entry and they will not need to go into the central station software. On and Offline, On and Off Test, Full Zones, Emergency Contacts and System Tests all done through WorkHorse. WorkHorse is also integrated with Alarm.com with future plans of SecureCOM and Resideo.

Visit www.WorkHorseSCS.com for more information.

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KEYWORDS: monitoring center software security alarm company business software for operations

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