Cove, a Utah-based DIY security company offering premium home security, today announced a partnership with RapidSOS, an emergency response technology company, to send life-saving home security data directly to 911 centers to empower the fastest, most effective emergency response. Instead of needing to verbally relay all critical information from the monitoring center to 911, this product is capable of sending data directly to 911 centers. 

“Improving the safety of our customers is at the core of everything we do at Cove,” said Cove President Robert Shelley. “We are excited to partner with RapidSOS to decrease dispatch times and provide critical information to 911 to assist our customers in their times of need.”

Cove is leveraging RapidSOS’s emergency response data platform to link real-time information from Cove security devices directly to 911 centers nationwide, including incident location, alarm time and type, emergency contacts and monitoring center information. 

“Every year we deal with thousands of home alarms, and very few come into the 911 center with the best information we need to determine an appropriate response,” said Scott Brillman, Baltimore’s 911 director. “Now that Cove is leveraging the RapidSOS platform, our 911 dispatchers will have access to time sensitive information that can immediately show key information about the incident, and provide critical details so that first responders can respond faster and more efficiently.”

Built in partnership with public safety, RapidSOS’s emergency response data platform securely and automatically links life-saving data from connected devices, apps and profiles directly to more than 4,700 emergency communications centers nationwide.

“First responders do extraordinary work managing over 150 million emergencies annually across the United States,” said RapidSOS CEO Michael Martin. “We are excited to partner with the public safety community and Cove to ensure that critical, life-saving data is at the fingertips of first responders for any in-home emergency.”

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