Brinks Home's partnership with Cresta’s platform has led to significant improvements in customer satisfaction and operational efficiency, including a 92% first-call resolution rate.
With Vacation Watch and Package Detection, customers can experience additional video monitoring control, making it easy to customize a surveillance schedule.
The program, which recently completed more than 10,000 successful jobs, leverages cutting-edge technology to deliver expedited service to customers, reducing the need for onsite technician visits.
In his new role, Hackett will oversee the overall strategic direction of Brinks Home’s business development and enterprise partnerships efforts, according to the announcement.
Sunnova Energy International Inc. and Brinks Home announced they are partnering to allow Sunnova to offer its customers options from the Brinks Home portfolio of smart home security solutions, and allow Brinks Home dealers and authorized representatives to offer their customers Sunnova’s suite of solar, battery and energy services.
Brinks Home has announced that Armor Home Services (Armor Security), a dealer in the smart home security industry, has joined the Brinks Home dealer program.
In an email sent to customers, AT&T announced that the company will phase out its Digital Life home security and monitoring service by the time it sunsets its 3G network in February 2022.
