Registration is now open for SentryCon, SentryNet’s 19th annual dealer conference. The 2014 event will be held April 22-24 at Harrah’s in Tunica, Miss.
NationWide Digital has been monitoring alarms for more than 30 years.
January 23, 2014
Services the company has in place to help dealers grow/expand their businesses include GSM (AlarmPath, DSC, Honeywell, Telular, DMP); Mobile MASWEB; Spanish-speaking operators on all shifts; funding programs; dealer programs; Videofied video verification; and PERS programs, including cellular PERS for standard and mobile PERS including GSM capability.
Acadian Monitoring Services LLC is experiencing significant growth in its monitoring division
January 23, 2014
To accommodate this growth, Acadian has added medical alarm dispatchers, alarm dispatchers and alarm consoles to its Lafayette, La., central station, in addition to moving its Baton Rouge, La., location to a larger facility.
SentryNet is planning SentryCon, its annual dealer conference for 2015 a little early.
January 23, 2014
The success of the 2011 SentryCon cruise (pictured here) and the outcry of their dealers have swayed them to book cabins and meeting space on the Carnival Elation once again.
Underwriters Laboratories explains why UL 1981 and UL 827, standards that cover central station facilities and services, are being updated to reflect the times.
UL’s relationship with the alarm industry spans more than 90 years. At the outset, Underwriters Laboratories was asked by both the alarm and insurance industries to develop a means for defining alarm services and uniform performance of equipment.
There are a lot of new technologies and services entering the security industry that affect monitoring. From apps and smartphones to managed access control, personal emergency response (PERS) and live video monitoring, central stations are tasked with making the technologies a valid industry offering.
New functionality and advances in central station scripting, phone systems, reporting and more supports innovative service offerings.
January 23, 2014
Central station automation software is becoming more sophisticated, often adding functionality similar to what has been pioneered in other industries. For example, scripting capability built into new central station software prompts operators to ask the right questions in much the same way that “wizard” functionality helps people use other types of software.
I have been involved with the Central Station Alarm Association (CSAA) for approximately seven years and am honored to be named president. The CSAA has a proud history of representing its membership on a wide range of issues that impact the monitoring industry.
Ted Stoler, East Central Station manager and assistant vice president for Vector Security, Warrendale, Pa., is the winner of the 2013 CSAA Central Station Excellence Award for Manager of the Year. Stoler has 35 years of security experience under his belt, 19 of which have been spent at Vector.