This year’s CSAA Excellence Awards winners are wholly dedicated to their customers, jobs and co-workers; work calmly under pressure; and always take extra steps to support colleagues and clients, day or night.
The Ninth Annual CSAA International Central Station Excellence Awards, co-sponsored by SDM and the Central Station Alarm Association, were presented at an awards breakfast during ESX held in Nashville, Tenn., in late June
CSAA International, the voice for central station monitoring companies, announced that Steve Doyle, who has led the association for twenty-two years, will retire in October 2014.
Sonitrol of Hawaii, a provider of verified electronic security to businesses, schools and homes throughout the Hawaiian Islands, announced the opening of a new central monitoring station located in Honolulu.
Alert Alarm Hawaii (“Alert Alarm”), the largest security alarm monitoring company in Hawaii, announced today the successful completion of its acquisition of Sentinel Silent Alarm Co., Inc. (“Sentinel”), the second largest market participant in the state.
Acadian Monitoring Services LLC is experiencing significant growth in its monitoring division
January 23, 2014
To accommodate this growth, Acadian has added medical alarm dispatchers, alarm dispatchers and alarm consoles to its Lafayette, La., central station, in addition to moving its Baton Rouge, La., location to a larger facility.
New functionality and advances in central station scripting, phone systems, reporting and more supports innovative service offerings.
January 23, 2014
Central station automation software is becoming more sophisticated, often adding functionality similar to what has been pioneered in other industries. For example, scripting capability built into new central station software prompts operators to ask the right questions in much the same way that “wizard” functionality helps people use other types of software.
More than half (56 percent) of Americans have smartphones today, according to the Pew Internet & American Life Project. And that number most likely is higher among people who have security systems.