Ann O' Connor

Having a UL listed central station is a mark of distinction pursued by alarm monitoring companies and trusted by consumers. But earning the distinction can be a lengthy and intricate process that requires demonstrating a range of competencies followed by ongoing inspections to maintain the certification.

The hallmark of a high-quality alarm company’s central monitoring station is the ability of its people to quickly, expertly and compassionately handle any call that comes their way, take appropriate action to verify alarms and notify the appropriate authorities. Delivering these essential services can only come through the proper and consistent training of central dispatch center operators.

News of layoffs and joblessness have dominated headlines for so long, it is refreshing good news to learn of a growing company that is adding staff. Hiring is precisely what Electric Guard Dog, a Colombia, S.C., company is doing. In fact, it recently announced plans to triple its regional sales force.