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Treat your existing customers with the respect they deserve and give them the breaks, discounts, or other goodies you offer or you may well see them head on down the road.
SIA focuses on the realities of finding, hiring, training and retaining (and growing) security technicians — a role we all agree is essential to the success of a business and the security of our customers.
One way the security industry can grow its talent pipeline and future is through offering mentorship programs and fostering mentor/mentee relationships between established industry professionals and young, up-and-coming talent or those new to the industry.
Workforce Strategies is a column written by the Security Industry Association addressing best practices for hiring, onboarding and retaining security industry employees.