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Home » Keywords: » customer service

Items Tagged with 'customer service'

ARTICLES

Brinks Home New Logo

Brinks Home Celebrates Virtual Tech Platform Success

SDM Editors
March 20, 2024

The program, which recently completed more than 10,000 successful jobs, leverages cutting-edge technology to deliver expedited service to customers, reducing the need for onsite technician visits.


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Charles Pitman

How Systems Integrators Can Address the Consumption Gap

Charles Pitman
Charles Pitman
May 15, 2023

When end users aren’t tapping into the full power of the solution they purchased, they aren’t realizing their full ROI. Integrators can follow these best practices to help clientele reap full system rewards.


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Security Networkings 2019
Security NetWorkings

You Don’t Miss Your Water Until the Well Runs Dry

CUSTOMER RETENTION
Dave Engebretson
Dave Engebretson
February 2, 2021

WE ARE SEEING MASSIVE SHIFTS in consumer preferences as technology continues to evolve and deliver services that are cheaper, faster and better than the old technologies that were “new” five years ago.


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Smart Insights 2019
Smart Insights

Survive & Grow: Pragmatic Acumen to a Better Life

Living in the New Normal
Helen Heneveld - SDM Magazine
Helen M. Heneveld
November 2, 2020

Let’s get personal here — 2020 has certainly been a challenging year. So many things are in turmoil; disruption and uncertainty abound in our personal and professional lives. Business projects plans, and the future, are up in the air. How can we cope and survive, maybe even grow and thrive?


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GettyImages-654733338
PSA Leadership

4 Lessons from Life & Kaleidoscopes

Ric McCullough
Ric McCullough
October 26, 2020

Ten years ago, I spoke at a national meeting of sales teams and executives. This was my last formal presentation to a company that I helped grow over the previous 27 years. The speech I gave was about kaleidoscopes and their relevance to business and leadership.


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Parks Associates
Smart Insights

Cherish Your Customers

CUSTOMER SERVICE
Helen Heneveld - SDM Magazine
Helen M. Heneveld
October 5, 2020
Given the uncharted and challenging times the world is experiencing right now, the looming question in many people’s minds is, “What can we do to help our company survive?” The answer is simple and focuses on the treasure you already have: clients.
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Smart Insights 2019
Smart Insights

Smart Insights — Finishing the Last 2%

SMART HOME // Project Management
Helen Heneveld - SDM Magazine
Helen M. Heneveld
July 1, 2020

We’ve all been there, working long hours to get projects done, eager to mark them off the list. But, often one or more minor things still need attention to actually wrap up a project. Have you ever said, “It doesn’t really matter right now if the cables at the panel are organized and labeled,” or “instructions aren’t written or given to the owners, but that’s OK, we will come back when there’s more time?”


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alarm.com core

Alarm.com Wins 2020 Excellence in Customer Service Award

April 21, 2020

Alarm.com has won a 2020 Excellence in Customer Service Award in the Organization of the Year category from the Business Intelligence Group. 


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Security Networkings 2019
Security NetWorkings

Does a Live Person Answer Your Phone?

CUSTOMER SERVICE
Dave Engebretson
Dave Engebretson
April 6, 2020

In the continuing chronicle of assisting my 92-year old mother and smoothing out her stay-in-place lifestyle, I try to visit her at least once every 10 days or so.


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Marketing Madmen 2019
Marketing Madmen

Customer Service Is Relationship Marketing

Marketer’s Toolbox
Alex Chavez
David Morgan
David Morgan
April 6, 2020

Over the last 150 years, marketing and customer service have been completely woven together in the fabric of success.


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More Articles Tagged with 'customer service'
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