As the 2012 winner of the CSAA’s Central Station Manager of the Year Excellence Award, Amy Becht knows a thing or two about how to manage a central station. Becht, a native of St. Paul, Minn., is the senior central station manager at Vivint Inc., with responsibility for the company’s central station located South St. Paul, Minn.
Every year companies across the country take the time to fill out applications for the Central Station Alarm Association (CSAA) Excellence Awards. Central stations, managers, operators, and support staff all take on the challenge of communicating who they are and what they do so well — in an application.
Planning and communication took L.A.’s “Carmageddon” from a potentially disastrous main event to a successful non-event. The security industry does the same thing every day.
