The COVID-19 pandemic presents numerous unprecedented challenges to the monitoring industry and those with a stake in the protection services it provides. Not the least of these is operating in a regulated environment, under standards that did not fully anticipate the impact of public health mitigations.

The latest version of the UL standard for smoke detectors is designed to help ensure that devices can both detect a wider variety of fires, and avoid generating a nuisance alarm when there is not an emergency.

Genetec Inc., a provider of unified security, public safety, operations and business intelligence solutions, today announced that Security Center Omnicast, its video management system, has received the UL 2900-2-3 Level 3 cybersecurity certification for the second year in a row. 

Aiphone, an international manufacturer of intercom and security communication products, announced that 14 of its most popular IX Series IP video intercom stations and components have received certification from UL, an independent global safety science company that tests and certifies products. 

Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, today announced that it has received the UL Cybersecurity Assurance Program (CAP) certification for its recently launched range of IP cameras featuring Wisenet 7 SoC (System on Chip).

A UL work group has been focused on proposed changes to UL 827 that incorporate UL’s Central Station Operator Work from Home Guidelines into the standard.

UL now seeks feedback from industry stakeholders that rely on UL certifications as part of their own risk management programs to review the updated guideline revisions, which are intended to better define virtual workplace security measures.

For those working in monitoring call centers, the transition to working from home isn’t so easy. 

Underwriters Laboratories Inc. has concluded its investigation of UL Product Incident Report 2019MS-940, which was requested by Jeffrey Zwirn, president of IDS Research & Development.