A UL work group has been focused on proposed changes to UL 827 that incorporate UL’s Central Station Operator Work from Home Guidelines into the standard.

UL now seeks feedback from industry stakeholders that rely on UL certifications as part of their own risk management programs to review the updated guideline revisions, which are intended to better define virtual workplace security measures.

For those working in monitoring call centers, the transition to working from home isn’t so easy. 

Underwriters Laboratories Inc. has concluded its investigation of UL Product Incident Report 2019MS-940, which was requested by Jeffrey Zwirn, president of IDS Research & Development.