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Central stations never stop innovating. Video verification, text messaging and apps are hot, but those are just a few of the new developments from this group of wholesale monitoring service companies.
The wholesale central station business is a multi-faceted one, and companies in this business are keen on innovation, adding new capabilities every year. A few commonalities emerged as we spoke with central stations for this year’s annual roundup of wholesale monitoring.
AvantGuard has started the process of opening a third central station location in Cedar City, Utah. Within the next two years, it will become a complete part of AvantGuard's redundancy infrastructure, further cementing the company's level of reliability while allowing it to scale with the rapid growth of its subscriber base.
The Security Industry Alarm Coalition (SIAC) is joining with the Georgia Electronic Life Safety & System Association (GELSSA) to fight an ordinance from Sandy Springs, Georgia, that would fine alarm companies instead of the end-user when systems generate a false alarm and could suspend law enforcement response to all customers of a dealer with a single unpaid fine.
ON DEMAND: Strong cyber security is needed at all levels of a security company’s operations, but none more so than in the central station. Whether offering alarm signaling, remote managed services, live video monitoring — or all three, plus more services — it is critical that your infrastructure, procedures and employees are impervious to a breach.