The wholesale central station business is a multi-faceted one, and companies in this business are keen on innovation, adding new capabilities every year. A few commonalities emerged as we spoke with central stations for this year’s annual roundup of wholesale monitoring.

Strong cyber security is needed at all levels of a security company’s operations, but none more so than in the central station.

AvantGuard has started the process of opening a third central station location in Cedar City, Utah. Within the next two years, it will become a complete part of AvantGuard's redundancy infrastructure, further cementing the company's level of reliability while allowing it to scale with the rapid growth of its subscriber base.

Vector Security was the first alarm company to go live with Automated Secure Alarm Protocol (ASAP) in Dauphin County, Penn. on Feb. 26. 

On April 27, 1967, Dante Monteverde founded what is now EMERgency24 in Chicago.

Though many alarm companies in the area have weathered hurricanes and other natural disasters before, it doesn’t make preparations any less urgent.

Technology and business processes are changing and central stations are changing with them.

The small community of Sandy Springs, Ga, revoked law enforcement response to 39 alarm companies it claimed had outstanding bills.

The Security Industry Alarm Coalition (SIAC) is joining with the Georgia Electronic Life Safety & System Association (GELSSA) to fight an ordinance from Sandy Springs, Georgia, that would fine alarm companies instead of the end-user when systems generate a false alarm and could suspend law enforcement response to all customers of a dealer with a single unpaid fine.