Columnist Roy Pollack challenges professionals to test their knowledge in the latest 5 Minute Tech quiz.

Is an alarm company responsible for injuries sustained on a routine maintenance call?

Adhering to changes in fire code on a local basis is not a choice —  it’s a “shall,” not a “should.”

The latest apps, websites, white papers and everything online in the security industry.

Columnist Roy Pollack challenges professionals to test their knowledge in the latest 5 Minute Tech quiz.

National Monitoring Center (NMC) recently unveiled its new website, designed to support its strategic goal to provide an exceptional experience to dealers and integrators.

Columnist Roy Pollack challenges professionals to test their knowledge in the latest 5 Minute Tech quiz.

The E-1600-RDA ADA Compliant emergency phone is designed to provide quick and reliable hands-free communication for any standard analog telephone line or analog phone system station port.

False alarms have long troubled video monitoring stations. With stations in Lafayette and Baton Rouge, La. and Chicago, Ill., Acadian Monitoring Services did better than most in the industry, estimating only two of three alarms received were false.

Jacqueline Brogan, central station manager at Alarm Detection Systems in Aurora, Ill., is The Monitoring Association’s 2020 Central Station Manager of the Year for her work in leading a team of more than 20 operators. She first joined the team in 2012 as an operator, then became a customer service representative in 2015. She returned to the central station in 2019 to take on her current position.