SDMmag logo
search
Go to Ask SDM AI
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
SDMmag logo
  • NEWS
  • PRODUCTS
  • TOPICS
    • Access Control & Identification
    • Integration & Network Solutions
    • Life Safety & Fire Alarm
    • Monitoring
    • Smart Home
    • Trends & Industry Issues
    • Video Solutions
  • COLUMNS
    • Digital Shuffle
    • Editor's Angle
    • Insider News & Business
    • Integration Spotlight
    • Marketing Madmen
    • Security & the Law
    • Security Comings & Goings
    • Security Networkings
    • Technology @ Work
    • Technology Solutions & Skills
    • SIA Waypoints
    • Cybersecurity Chronicle
  • EXCLUSIVES
    • Annual Industry Forecast
    • Dealer of the Year
    • Project of the Year
    • SDM 100
    • State of the Market Series
    • Systems Integrator of the Year
    • Top Systems Integrator Report
    • TMA Excellence Awards
  • BLOG
  • MEDIA
    • Videos
    • Podcasts
    • Polls
    • White Papers
  • EVENTS
    • Industry Calendar
    • Webinars
  • MORE
    • Classified Ads
    • Newsletters
    • SDM Store
    • State of Security eBook
    • Sponsored Insights
  • BUYERS GUIDE
    • Buyers Guide
    • Take a Tour
  • EMAG
    • eMagazine
    • Archive Issues
    • Monitoring Today
    • Advertise
  • SIGN UP!
Monitoring Today

Why Central Station Voice Channels Still Have Worth

By Lou Fiore
Monitoring Today
January 17, 2023

Déjà vu all over again.

 Years ago, how did alarm companies communicate with field personnel? That question had multiple answers. One was for field personnel to carry pagers and a pocketful of coins for pay phones. While business band radios were available, any user had stiff competition from many other businesses.

Mobile telephone was first introduced by American Telephone & Telegraph Company (AT&T) in 1946 with only 11 or 12 channels in a given area. Users had to wait to use the system and these systems were only able to be powered by car batteries.

It became clear that the alarm industry required its own communications channels to stay connected to field personnel. So, in the late 1960s the industry petitioned the FCC for a number of channels in the 450 to 470 MHz business band. Two “repeater pairs” in the band were granted exclusively and three pair on a shared basis, based on population. These frequencies were meant for voice, with data usage on a secondary basis, using repeaters or simplex (i.e., unit to unit with no repeater).

With the turmoil regarding interconnection of alarm systems with telephone lines back then, an alternative way to transmit alarm signals from a monitored premise to a central station was sought. In the late 1970s, a small number of manufacturers began using “the offsets,” the frequencies just between the voice channels. Some referred to these offsets as “garbage frequencies,” since restrictions to use them were rather difficult.

I was involved in petition the FCC in the early 1980s to change the requirements for the offsets between the alarm frequencies to make them more useful. The result created a whole new venue for alarm transmission. We eased restrictions of these offsets in three ways.

We have seen in natural and manmade disasters over the past two decades that private radio operations can be valuable for maintaining the ability to communicate when you need it the most, because the cellular networks are either damaged or so crowded with traffic that they are unusable during critical periods of time.

First, each customer location need not be licensed but are considered mobiles, not fixed stations. Apart from the cost of licensing each location, we argued that it would create a security issue in that each customer location would become a matter of public record. Second, the power output of each transmitter was set at two watts from the transmitter, not the Effective Radiated Power (ERP) of the antenna system. Third, and perhaps arguably the most important relaxation, is that the height of a customer’s antenna was set at 20 feet above a man-made structure, not above ground.

Looking for quick answers on security topics? Try Ask SDM, our new smart AI search tool. Ask SDM →

Today with the overwhelming use of cellular radio to keep alarm companies connected to field personnel, despite my repeated pleas to use these frequencies at least as backup, and with the endless thirst for additional frequencies by other users, we lost our exclusivity. But, while the FCC has opened eligibility for central station voice channels for other users, these channels remain available for eligible alarm companies as well.

Again, I was involved when we fought for and got an FCC rule change to make these channels available for dedicated, higher-powered alarm signaling on a primary basis. Some alarm companies may benefit financially and otherwise through such operations since higher powered radios will travel further and increase reliability.

The central station voice channels can still be useful to alarm companies in their originally intended role for voice communications. We have seen in natural and man-made disasters over the past two decades that private radio operations can be valuable for maintaining the ability to communicate when you need it the most, because the cellular networks are either damaged or so crowded with traffic that they are unusable during critical periods of time.

An incidental benefit of operating on a central station voice channel that is adjacent to the alarm company’s low power signaling operation is that you can become your own best neighbor, as alarm voice or data operations on the voice channel are much more compatible with, and less likely to cause interference to, adjacent low power alarm signals. In some instances, alarm signaling operations are experiencing interference from adjacent non-central station operations.

A company can use the adjacent channels for short range point-to-point voice operation, such as for technicians in the field. Short range usage can have a myriad of applications such as fire testing within a building where cellular coverage is often spotty.

If you go the route of using the adjacent channels, make sure the radio you purchase is “FCC Part 90 Type Accepted.” Radios are available for reasonable cost from a variety of providers.

If you are interested in this use and you are a Listed (by UL, FM or ETL) company, as the alarm industry’s FCC Coordinator, please contact me at ltfiore@aol.com. 

KEYWORDS: central station voice services

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Lou fiore 200x200

Lou Fiore is principal of LTFiore Inc., a past president of the Central Station Alarm Association (CSAA), and former chair of the Alarm Industry Communications Committee (AICC).

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • SDM 100

    SDM 100: Top 100 Security Dealers of 2026

    The top 100 security dealers navigated a complex...
    Exclusives
    By: Karyn Hodgson
  • Security camera

    State of the Market: Video Surveillance

    As video surveillance shifts from siloed systems to...
    State of the Market Series
    By: Brianna Wilson
  • 2026 Industry Forecast

    SDM 2026 INDUSTRY FORECAST

    Rapid technology advances meet shifting economic...
    Annual Industry Forecast
    By: Karyn Hodgson
Manage My Account
  • SDM Newsletters
  • Online Registration
  • eMagazine Subscriptions
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the SDM audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of SDM or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Doctor examining child patient with mother present in medical clinic
    Sponsored byHID

    The Human Side of Hospital Security: How Modern Visitor Management Protects People First

Popular Stories

Video surveillance camera

Why Video Health Monitoring Is a ‘No Brainer’

ESA Board of Directors Q2 26 Elections

Electronic Security Association Announces 2026 Board of Directors Election Results

TMA & SDM Logos

Becklar, Elite & Puget Win 2026 TMA/SDM Monitoring Center Excellence Awards

SDM Dealer of the Year 2026 Promotion

Poll

What’s the most promising trend in the industry?

What’s the most promising trend in the industry?
View Results Poll Archive

Products

Physical Security Assessment Handbook An Insider’s Guide to Securing a Business

Physical Security Assessment Handbook An Insider’s Guide to Securing a Business

See More Products
SDM 100 2026 Rankings

Related Articles

  • Why Central Stations Are Upping the Ante

    See More
  • Central Station Manager Best Practices

    See More
  • Rapid Response Monitoring Wins CSAA Central Station of the Year Award, Makes Alliance

    Rapid Response Monitoring Wins CSAA Central Station of the Year Award, Makes Alliance

    See More

Related Products

See More Products
  • _FC_SDM1019 Cover 144x192

    SDM Magazine October 2019 Distributors Guide

See More Products

Events

View AllSubmit An Event
  • July 24, 2012

    Axis Communications’ Academy 2-Day Fundamentals Training with FREE AXIS Camera Station Training

    Network Video Fundamentals is the building block of the Axis Communications’ Academy training program.
View AllSubmit An Event
×

Be in the forefront of security intelligence when you receive SDM.

Join over 10,000+ professionals when you subscribe today.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing