The pandemic has brought changes for wholesale central stations. UL has temporarily allowed central station operators to work from home, provided certain requirements were met; and multiple wholesale central stations chose that option — others went a different route.

Emergency24, an Underwriters Laboratory-listed central station that writes its own proprietary software, and BluePoint Alert Solutions, a company that focuses on hardware installation, training and implementation of Rapid Emergency Response Systems (RERS), have partnered to leverage each companies’ capabilities to minimize the impact of crisis situations, such as an active shooter event or natural disaster.

Micro Key Solutions has launched an all-new program called MKSynergy to serve as the ultimate ‘link’ to alarm dealers’ success. 

What can a central station do when they are in the eye of a hurricane and their building and equipment are flooded? 

This year’s Monitoring Center Excellence Awards looked a bit different than usual. While the awards have historically been announced live at the Electronic Security Expo (ESX) annually held in the summer, due to COVID-19 the in-person awards were canceled, along with ESX.

Security Partners, a wholesale provider of advanced central station monitoring services, announced the addition of three sales leaders to its growing team. 

A UL work group has been focused on proposed changes to UL 827 that incorporate UL’s Central Station Operator Work from Home Guidelines into the standard.

Immix, a global provider of commercial central station software for remote managed video services, announced today that Chris Brown will take over as CEO and oversee the global business from end-to-end. 

SureView Systems, a global provider of commercial central station and command center response software, announced today the company will be splitting into two separate businesses to address these two distinct markets.