ADI Global Distribution, a distributor and solution provider of security, AV, and smart living products, announced the grand opening of its new support center in Charlotte, located at the Panorama Tower in Ballantyne, North Carolina. Spanning 41,000 square feet across two floors, the new facility is home to more than 180 team members representing marketing, accounting, product development, education, training, and other key departments. 

The new Charlotte Support Center marks the relocation of the former Snap One headquarters. Following the acquisition of Snap One in 2024 and the integration into ADI, this site was selected to continue supporting the team based in the area.

“This new space not only reflects who we are today – it’s an investment in our future,” said Rob Aarnes, president, ADI. “ADI (and Snap One) has had a strong and growing presence in Charlotte, and we’re proud to deepen our roots in this vibrant community. With this support center, we’re creating an environment where our team can thrive and where we can continue delivering indispensable service, expertise, and innovation to our customers.”

The grand opening celebration featured a special ribbon-cutting ceremony, and team members had the opportunity to participate in guided AV demo tours and a live Q+A session.