Allied Universal Acquires Canadian Investigative Firm IRM to Expand Insurance Investigations Across Canada

Allied Universal, a security and facility services company, acquired Investigative Risk Management (IRM), a provider of workplace investigations, insurance claims investigations and risk management services based in Ontario, Canada. IRM will join Allied Universal Compliance and Investigations, the company’s global insurance claims services business unit, expanding Allied Universal’s investigative capabilities across Canada.
The acquisition establishes a dedicated Canadian investigative workforce, enabling Allied Universal Compliance and Investigations to provide insurance claims investigations, fraud detection and risk assessments throughout the country. It also strengthens the company’s ability to support clients with cross-border investigations across North America.
“IRM has built an exceptional reputation for delivering high-quality, defensible investigative work grounded in integrity and professionalism,” said Mike Malone, president, Allied Universal Compliance and Investigations. “This acquisition expands our ability to serve global insurance clients with dedicated Canadian operations while bringing our advanced fraud detection capabilities and Third Eye technology to the Canadian market.”
As part of the integration, Allied Universal will introduce its proprietary fraud detection analytics, risk assessment methodologies, Third Eye and PartnerLink, to the Canadian market. This technology allows clients to identify fraud risk earlier in the claim process, streamline investigations and deliver actionable insights enabling clients to make faster, more confident claim decisions. Combined with IRM’s extensive Canadian market expertise in intelligence-led surveillance, open source intelligence, digital forensics and cybersecurity, the acquisition creates a powerful, integrated platform to help combat insurance fraud and accelerating resolution times.
“Joining Allied Universal Compliance and Investigations represents a transformative step forward for our organization and our clients,” said Brian Sartorelli, president, IRM. “We look forward to combining our investigative expertise with Allied Universal’s global scale, advanced technology platforms and innovation-driven culture to deliver an unmatched level of capability to clients throughout Canada and beyond.”
Following the acquisition, IRM, Canada will continue to deliver its established services while integrating Allied Universal’s technology-enabled solutions. Clients will benefit from expanded resources, enhanced service capacity and access to a global organization committed to innovation, integrity and excellence.
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