The CMOOR Group, a company in eLearning and compliance solutions for the physical security, fire protection and life safety industries, announced a major milestone for FieldResolve, its AI-powered field support platform. FieldResolve now houses more than 40,000 documents spanning 36 unique manufacturers, making it a comprehensive technical knowledge base available to security and fire professionals.

With this expansion, projects built inside FieldResolve can now encompass virtually any security or fire product an integrator or dealer works with, from access control panels and intrusion detection systems to fire alarm controllers, video surveillance equipment and beyond.

“Real-world security integration is never single-manufacturer,” said Connie Moorhead, founder and CEO, The CMOOR Group. “A field technician walks into a job and faces Johnson Controls panels, Bosch detectors, Avigilon cameras and Kidde Commercial fire systems, all in the same building. FieldResolve was built for that reality.”

FieldResolve’s technical knowledge base spans products from Honeywell, Bosch, DMP and dozens of additional manufacturers, giving security and fire technicians a single resource that reflects the full scope of what they actually install. By creating a project in FieldResolve that mirrors an actual installation, including all manufacturers present on the job, technicians can ask questions in plain language and receive precise, sourced answers drawn from that knowledge base.

FieldResolve is also differentiated by how it handles data. All queries and results are end-to-end encrypted, meaning none of its data ever feeds into the broader large language model. Information entered into FieldResolve remains secure and will never find its way to the internet at large.