Effective immediately, Russound will now replace (not repair) any ALTx volume control that is not working properly. Simply contact Russound customer support and the company will then send out a new one, free of charge. The new Gold Guarantee is effective immediately and Russound reserves the right to require proof of purchase.
Hassle-free VC Replacement
Russound, Newmarket, N.H., announced an all new warranty replacement policy for its top selling ALTx volume controls – free replacement. Russound calls it their Gold Guarantee, and this program provides for free, easy replacement on any ALTx volume control to its distributors and dealers.