Harrah’s Operating Co., Las Vegas, a subsidiary of Harrah’s Entertainment Inc., signed a broad-based, 10-year global strategic agreement with Cisco, San Jose, Calif. This strategic collaboration will help enable the delivery of compelling next-generation guest experiences.

Harrah’s established a collaborative relationship with Cisco’s Internet Business Solutions Group (IBSG), the company’s global strategic consulting arm. This strategic collaboration will facilitate the transformation of Harrah’s digital backbone and the implementation of a next-generation security and surveillance infrastructure.

The upgrade is designed to significantly improve facility security and safety, support new “smart service” initiatives that enable even more proactive employee service, and help Harrah’s launch the next wave of industry-leading guest experiences.

“As part of the 10-year global strategic agreement, Harrah’s will collaborate with multiple Cisco technology groups to identify and create new and compelling guest offerings,” said Bill Stuntz, vice president and general manager of Cisco’s Physical Security business unit. For information, visit www.cisco.com and www.harrahs.com.