Acadian On Watch, of Acadian Monitoring Services, LLC
Lafayette, La. • (888) 588-9911 • www.acadianonwatch.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, UL 2050, CSAA Five Diamond
Also: Provides monitoring of all types of alarms,including two-way medical alarms, fire and burglar alarms, video surveillance and access control, GPS tracking of vehicles and assets, as well as telehealth monitoring. Acadian also offers medical alert systems, telehealth units and GPS tracking devices. Some benefits include Internet/PDA dealer access, account activity alerts, dealer answering services, AES radio leasing program, professional medical monitoring and a completely redundant back up-center.
Affiliated Central Inc.
Brooklyn, N.Y. • (800) 296-9000 • www.affiliatedcentral.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, IQ Certified, CSAA Five Diamond
Also: Affiliated offers wireless Web account management, secondary call verification for the reduction of false alarms, seven distinct Internet monitoring technologies, dealer sales and marketing literature and dedicated toll-free telephone lines for account programming.
Alarm Center Inc.
Lacey, Wash. • (800) 752-2490 • www.acimonitoring.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: Protective signaling services UUFX 902799-002, Factory Mutual, CSAA Five Diamond
Also: Dealer services since 1972. Enhanced call verification. Video verification. Receive all digital formats including DMP, AES radio, cellular (Uplink and AlarmNet), Internet monitoring (DMP iCom, Bosch NetCom, AlarmNet-I), derived channel, hearing impaired capabilities. Call center professional telephone answering service, ReachONE ISP-e-mail-Web hosting services and account access for dealers via secure, encrypted Web connection.
Alarm Monitoring Cooperative Inc.
Lilburn, Ga. • (770) 564-4800 • www.alarm-monitoring.org
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL
Also: Free remote access to our non-public website allows for running activity and open/close reports, etc. Uses MasWeb’s remote editing package, giving dealers complete access to edit accounts real-time. Dealer message taking and delivery. Dedicated phone lines for dealer call answering available.
Alarm Tech Central Service Inc.
Islandia, N.Y. • (800) 729-8324 • www.alarm.tc
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL
Also: Full service UL-listed (Fire/Burg) central station, providing state-of-the-art monitoring features to all of our dealers. We enlist all types of monitoring services from, DSC and Ademco GSM cellular, and accept all major alarm monitoring formats. Dealer access, e-mail notification, and text message monitoring. We employ Surguard System III receivers. Our operators are SIA certified. Finally, we provide our dealers with point of contact assistance with your questions and central station technical matters.
Alert Alarm of Hawaii
Honolulu, Hawaii • (808) 521-5000 • www.alertalarmhawaii.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)
Amcest
Roselle, N.J. • (800) 631-7370 • www.amcest.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice
Listings/Certifications: UL S2299 Protective Signalling, UUX - 52299
Also: Amcest Corp. Est. 1975, creator of contract central station services nationwide. Persys Med. Div.,Est. 1979, PERS programs includiing no cost revenue share option. Armor Div., Est. 2008, turmkey computer network security solutions. Amtraco LTD, Est 1997, due diligence, funding and acquisitions. New: low cost video verification, off-site video storage, virtual central station at MyAmcest.com and, remote account management analyitics for false alarm compliance, billing and client retention.
American Response Center
Euclid, Ohio • (800) 498-7565 • www.american-response.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL Monitoring
Also: Remote Internet access to account information for Dealers and larger subscribers. Alarm reports, masterfiles and data changes e-mailed/faxed upon completion or in daily summary. Free award-winning (SDM Securing America) generic subscriber booklets, for each subscriber, Generic support letters and brochures for subscriber communication problems (VolP, DSL, etc.) provided to all ARC dealers.
American Two-Way
North Hollywood, Calif. • (800) 821-8200 • www.americantwoway.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)
Listings/Certifications: S6037-UUFX, BP6368-CVSU
Also: The inventor of two-way voice monitoring and largest patent holder in this field. As more and more cities require verification of an alarm before dispatching, our competitively priced audio verification monitoring solves this issue. Also, providing standard monitoring, billing, product discounts and financial services. In addition, with the medical alerts (PERS) market now exploding, our decades of experience in PERS ensure your success in this field.
Anchor Alarm Center Inc.
Suwanee, Ga. • (678) 482-7211 • www.anchoralarmcenter.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UUFX
Also: Dealer remote client, Internet, palm pilot, VRT, account notification – fax, e-mail, paging, text messaging, enhanced call verification, dealer subscriber billing and subscriber and zone forms provided for dealer.
API Alarm Monitoring
Scottsdale, Ariz. • (800) 897-1039 • www.apidealers.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: Signal and Fire Alarm Equipment and Services (Protective Signaling Services) Central Station, UL
Also: Since 1983, A.P.I. has provided monitoring services to hundreds of independent dealers from coast to coast. Receivers include Radionics and SurGard III, as well as radio, Internet and video monitoring. We answer the phone using your company name and provide billing services. All dealers receive automated reports and have remote access to account information 24/7.
Cen-Signal
Columbus, Ga. • (800) 554-1101 • www.cen-signal.net
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission)
Listings/Certifications: UL, IQ Certified
Also: Manitou software, remote Internet access, Internet monitoring and a variety of e-mail reports.
Central Alarm Control Inc.
Miami, Fla. • (305) 238-0800 • www.centralalarmcontrol.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: Burglar Alarm Systems-CPVX (Central Station); CVSG (Mercantile) & UUFX (Signal & Fire Alarm Equipment and Services, Factory Mutual
Also: ECV, remote access for customers & installers, Internet access, AES service, UHSUS, DSCIP, AlarmNet. Account activity alert via fax, e-mail and text messages, video monitoring
Central Dispatch Inc.
Rolla, Mo. • (800) 392-1310 • www.centraldispatchinc.com
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Remote video, Off-site access control administration. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, UUFX (signal and fire alarm equipment services) (protective signaling services) central station
C.O.P.S. Monitoring
Williamstown, N.J. • (800) 367-2677 • www.copsmonitoring.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)
Listings/Certifications: Burglary and fire, Factory Mutual, IQ Certified, CSAA Five Diamond at Scottsdale CS
Also: Dealer Internet access, direct billing, Tele-max and GPS Smart Phone access.
Design Communications Inc.
Little Rock, Ark. • (800) 223-7727 • www.designcommunications.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission)
Listings/Certifications: UL UUFX, UL 2050 and CR2H
Also: Remote access to accounts, answering service, elevator call answering, ECV and Internet monitoring.
EMERgency 24
Chicago, Ill. • (800) 827-3624 • www.emergency24.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, IQ Certified
Also: EMERgency24’s superior technology and high-quality alarm monitoring helps keep dealers competitive in any type of market by offering them the widest variety of services available in the industry today. See how you can boost your company’s service offerings, revenues and overall effectiveness.
General Monitoring Services Inc.
Long Beach, Calif. • (800) 839-7212 • www.gmscentral.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, UL UUFX Protective Signaling Services . Central Station, IQ Certified, IQ Certified
Also: Remote access to accounts, internet monitoring, IP address, enhanced call verification and dealer support.
Grand Central Station
Hayward, Calif. • (800) 230-1654 Ext. 136 • www.gcsmonitoring.com
Monitoring Services: Long-range radio, Cellular, Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Also: Remote access, ECV, video verification services.
Guardian Protection Services
Warrendale, Pa. • (724) 741-3500 • www.guardianprotection.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)
Listings/Certifications: UL
Also: At Guardian, we take an integrated approach to both home security and business security, offering comprehensive solutions for burglary, fire and personal emergency protection.
Home Security and Management Co. (HSMC)
Stowe, Vt. • (800) 933-4762 • www.hsmc-ul.com
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Listen-in/two-way voice, Off-site access control administration. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UUFX
Also: Dealer access via Internet and PPA, e-mail/fax activity reports, ECV, dealer billing, upload/download, Internet monitoring (T-Link) and cell backup services.
Infinity Monitoring Services Inc.
Elk Grove Village, Ill. • (847) 879-8500 • www.infinitymonitoring.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)
Listings/Certifications: UL, S8211
Also: Internet monitoring provided by both DMP and Radionics. Video monitoring is available.
Interface Security Systems, LLC
Earth City, Mo. • (314) 595-0100 • www.interfacesys.com
Monitoring Services: Digital transmission, Internet (IP Transmission), Remote video, Off-site access control administration
Listings/Certifications: UL, UUFX, CPVX, UUJS EARTH CITY, MO CENTRAL STATION
Also: Public Broadband and privately managed wide area networks, digital voice and IVR applications, digital video surveillance systems: Video verification, interactive video, remote managed video guard tours, intrusion alarm systems with voice-link two-way audio alarm verification. Physical and logical access control systems: hosted and locally managed applications, visitor control, smart cards, biometrics, asset tracking systems, loss prevention and shrinkage control systems, fire alarm and life safety systems, 24/7 U.S.-based customer service and secure operations center, dependable service and support.
iWatch Communications Inc.
Beaverton, Ore. • (888) 646-0326 • www.iwatchcomm.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, UUFX - Signal and Fire Alarm Equipment and Services, Five Diamond Central Station, Five Diamond central station designation
Also: Mastermind 6.22.01 with Web access to account information. Two-way interactive audio and video. Account activity alert - pager, cell phone and e-mail. Enhanced call verification is the default training, but dealer decides for their accounts. All calls answered in dealer name. After-hours answering service and dispatching provided for $49. AlarmNet receivers. Internet monitoring. Five Diamond Central Station!
Mace CSSS Inc.
Anaheim, Calif. • (877) 925-1999 • www.central-station.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Off-site access control administration. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, IQ Certified
Also: Wholesale monitoring services for more than 30 years. The New Mace CSSS has upgraded all essential hardware and software components including: new stages, central station monitoring automation platform by Secure Global Solutions (SGS), new SGS back stage, network security and monitoring, Web access for dealers, new redundant Sur-Gard System III central station receivers, new DS3 for video, data and Internet connectivity, new DS3 for voice traffic, 24/7 site monitoring of essential hardware and communication circuits.
Marlin Central Monitoring
Kissimmee, Fla. • (866) 400-2130 • www.marlincentral.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: Fire, Burglar
Also: MCM offers wholesale digital and cellular monitoring, two-way voice, access control and video monitoring. All dealers have access to accounts online where they can be fully managed. Dealers also have custom marketing materials available, 24-hour support, funding options and a lot more.
Metrodial UL Central Station
Hicksville, N.Y. • (866) 900-METRO • www.metrodial.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Also: Internet access to subscriber accounts via secure Web site, Nextel and touch tone access for instant test results. E-mailed open/close reports. Advanced GPS monitoring. AlarmNet-A,C,M and AlarmNet-i. NAPCO and DMP Internet monitoring. OzVision and Open Eye remote video monitoring. NYC fire monitoring. Redundant backup site in Michigan.
Michigan Monitoring
Lathrup Village, Mich. • (800) 876-5636 • www.michmon.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Off-site access control administration
Listings/Certifications: UUFX, Factory Mutual
Also: Remote access, fax/e-mail account activity, IP monitoring, voice testing system. Michigan Monitoring has been in the forefront of IP-based monitoring for many years, many IP technologies including Honeywell AlarmNet I, Bosch’s Netcom, and DSC/Sur-Garde.
Midstate Security Co., LLC
Grandville, Mich. • (800) 342-6485 • www.midstatesecurity.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Off-site access control administration, Global positioning system (GPS)
Also: Professional and personal alarm monitoring 24/7. Dealer loyalty program offers incentives for all new and transferred accounts. Web based dealer access provides operational data needed to increase your recurring monthly revenue. Technical support is included. There are no hidden costs.
Monitoring America Alarm Co-Op
Tulsa, Okla. • (800) 879-1438 • www.monitoringamerica.com
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, UUFX, IQ Certified,
CSAA Five Diamond Certified
Also: Customized services including answering incoming calls in your company name. Full redundancy with automatic fail over to redundant system and Internet access to account information with a Web browser. Automatic fax or e-mail of alarm activity daily, weekly or monthly. We are a stable business organization. We will never be sold. Our clients are our owners. Last year’s dividend paid back to our members was $115,000.
Monitoring Partners
Delray Beach, Fla. • (877) 929-2200 • www.monitoringpartners.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: CVSG Burglar Alarm Systems-UUFX Signal and Fire Alarm Equipment and services, UL
Also: Redundant receivers, redundant self-checking T1 service, ANI and DNS verification on all alarm signals, WebLink PC secure dealer access from PC and Web-enabled devices, remote access for service technicians for account activity and status, dealer reports and alerts via e-mail and/or fax and account activity maintained indefinitely. Dealer services include answering services, billing and collection. Dealer Web-link includes audio/video and alarm events.
National Monitoring Center
Aliso Viejo, Calif. • (877) 353-3031 • www.nmccentral.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, Factory Mutual
Also: Remote access to accounts, enhanced call verification (EVC), call answering (voice mail). Account activity alerts, specialized medical monitoring, customized reporting and two redundant monitoring centers.
Nationwide Digital Monitoring Co.
Freeport, N.Y. • (888) 356-7211 • www.nationwidedigital.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: CPVX/CVSG/UUFX/CRZH, IQ Certified
Also: Not all monitoring companies are created equal. Experience the ultimate in monitoring with NationWide’s 5-star dealer service; your customers will notice the difference! Nationwide offers MasWeb online access, monitoring technologies: digital, Internet, radio, cellular, video verification, Voip solutions, two-way voice and PERS. Dealer programs and billing solutions are also available. Call for further details.
NEXgeneration Central
Providence, R.I. • (800) 765-7403 • www.nexgenerationcentral.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, Factory Mutual
Also: Reliable 24x7 monitoring is the backbone of our central station. We utilize the most advanced technologies. Our systems and capabilities enable us to receive and process all alarm communications including digital, advanced radio, video, two way voice and I.P. Other services we provide are answering services, secure online dealer access, supervision monitoring, help desk and standard and custom reporting. NEXgeneration Central is both UL and FM listed.
Paragon Monitoring Center
Albany, Ore. • (866) 936-6648 • www.wemonitor.org
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UUFX, UL, UUFX Protective Signaling Services Central Station
Also: A leader in video verification and medical two-way voice services. Catering to the small to mid-size dealers and all major formats since 1984. Free dealer access to accounts with daily activity reports and customizable reports auto e-mailed or faxed. ECV and premise verification, standard. Auto-alerts for zone trips and specialized instructions handled automatically. Private telephone answering services available. Personal, hands-on, dealer support is our specialty.
Rapid Response Monitoring Services
Syracuse, N.Y. • (800) 558-7767 • www.rrms.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)
Listings/Certifications: Factory Mutual, IQ Certified
Also: Housed in a state-of-the-art, 40,000 sq. ft. facility, Rapid Response is a UL, FM, and New York City Fire-certified national provider of wholesale electronic monitoring services. With expanded technology, services include advanced GPS monitoring, IP monitoring, integrated two-way voice monitoring and video monitoring.
Scarsdale Security Systems Inc.
Scarsdale, N.Y. • (914) 722-2200 • www.scarsdalesecurity.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Off-site access control administration
Listings/Certifications: UL, Factory Mutual
Also: WebAccess (SM) allows dealers to monitor all account activity on-line via Internet. PageWatch alerts users and dealers of system events automatically.
E-mail reports, call answering and billing are available services.
Security 24 Monitoring Network Ltd.
Ottawa, Ont. • www.security24.ca
Monitoring Services: Remote video, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: ULC, UL, CANASA, BBB
Also: Access to view accounts and activity, ECV, PAP available, four stations nationally: Quebec City, Montreal, Vancouver and Ottawa.
Security Central, of Central Communications Inc.
Norwalk, Conn. • (800) 228-2974 • www.ccianswers.com
Monitoring Services: Digital transmission, Long-range radio, Cellular
Listings/Certifications: UL Central Station for Burg and Fire
Also: Dealer services. Alarm monitoring central station fully automated. E-mail reports to dealers, enhanced call verification, call center services for all dealers, billing available for all dealers, remote receptionist, radio monitoring, digital monitoring, customized account setup and video monitoring.
Security Dealer Network, Corp.
Burnsville, Minn. • (952) 882-8839 • www.sdncorp.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Listen-in/two-way voice, Off-site access control administration
Listings/Certifications: UL Fire, NFBAA & NFPA
Also: The SDN is made up of dealers across the nation. Their company names are posted on the SDN Web site. Each company pays $10 per month for its listing on the site; members may access these companies on the Web site with a user ID and password. Once logged in, users may click through to company Web sites or call the contact listed. Dealers “network” to do installs and service anywhere in the United States. SDN provides “optional” alarm monitoring at a low flat fee per account per month. Most standard formats, etc. Please call for more information.
Security Partners
Lancaster, Pa. • (800) 551-7879 • www.securitypartners.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)
Listings/Certifications: UL, UL, Factory Mutual, CSAA Five Diamond Certified
Also: Answering services, Internet access for dealers and subscribers to account information, activity, etc. No virtual operators. Automatic load handling. Independent receiver number = caller ID match on all signals received. CSAA five diamond certified. Guard tours, video verification, offsite storage and e-mail activity notification. Fully integrated video monitoring including our suite of remote managed services RMR2. Video verification, remote guard tour, audio guard, assisted open & close, video and data storage.
Security Response Center
Sarnia, Ont. • (800) 333-7721 • www.src.net
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: ULC, ULC, Factory Mutual, IQ Certified
Also: Dealer loyalty program, remote access to account information, account activity alerts and dealer services (call answer/billing).
SentryNet
Pensacola, Fla. • (800) 932-3304 • www.sentrynet.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, Burglary central station, Factory Mutual, NISPOM Compliant
Also: Our operators are fully trained and SIA certified. Our promise to you is to provide the service you deserve at the best price in the industry guaranteed. We offer digital monitoring, VR1-two-way voice; NetConnect-Internet dealer access; Tech Center-dealer access via any telephone; Tech Messenger-messaging via any text-enabled device; video monitoring; answering service; cellular and radio backup; IP monitoring; subscriber billing; business consulting; back office solutions and subscriber publications.
Statewide Fire Corp.
Staten Island, N.Y. • (718) 494-6798
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration
Listings/Certifications: UL, FDNY approved, WBE certified, NICET IV to benefit dealers
Also: Statewide Fire Corp. offers remote access to account information, account activity alerts, live operators 24/7 all of whom are SIA trained and FDNY certified, trained fire alarm technicians (including NICET IV certified) IN HOUSE daily to offer dealer support and to assist alarm dealers with programming and troubleshooting.
Statewide Central Station
Staten Island, N.Y. • (718) 494-6414
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS). Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, FDNY approved
Also: Remote dealer access, remote video verification, customized, high-end monitoring services, installation/service technician talent pool available for our dealers and customized marketing assistance and support.
TMS–Total Monitoring Services Inc.
Sacramento, Calif. • (916) 480-4800 • www.tmscentral.com
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Remote video. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, Burglary and fire
Also: Remote video verification, answering services, dealer billing, e-mailed reports, account activity alerts, Internet monitoring and dealer services.
United Central Control Inc.
San Antonio, Texas • (888) 832-6822 • www.teamucc.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: Monitoring central station CVSU and central station UUFX, UL, CSAA Five Diamond Certified, CSAA Five-Diamond certification
Also: Remote access to account information via Internet and palm pilot. Account activity alerts via fax, e-mail and pager, dealer services (i.e. call answering), remote video monitoring access control monitoring, video monitoring and dealer forms.
U.S. Monitoring Inc.
Oklahoma City, Okla. • (800) 358-2669 • www.usmonitoring.us
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice
Listings/Certifications: UL
Also: Dealer program, loan program, billing services, upload down load services, online access, free technical assistance e-mailing and faxing of reports toll free number supplied and internet monitoring.
U.S.A. Central Station
Milford, Conn. • (877) 222-8118 • www.usacentralstation.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet
(IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UUFX, IQ Certified
Also: ECV, answering service, billing, Internet access to accounts, I-Phone, Blackberry, interactice voice terminals, e-mail, fax, text, and live operator notifications.
USA Central Station Alarm Corp.
Port Chester, N.Y. • (800) 422-2300 • www.usacentralstation.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: BP 6262-1, UUFX, CVSU, IQ Certified
Also: ECV, answering service, dealer billing, Internet access, I-Phone access, Blackberry access, interactive voice terminals, text notifications, e-mail notifications, fax, pager, false alarm management and remote video monitor. Internet access for dealers and end-users.
VRI–The Care Center
West Carrollton, Ohio • (800) 860-4230 • www.monitoringcare.com
Also: Care calls, close loop, incident reports, activity fax, e-mail, billing Internet, electronic monitoring care, personal emergency response, medication compliance monitoring, vital signs data gathering & storage. Use VRI services to increase retention, quality and revenue.
Westec Intelligent Surveillance
Copell, Texas • (469) 549-8600 • www.westec.net
Monitoring Services: Digital transmission, Internet (IP Transmission), Remote video, Listen-in/two-way voice, Off-site access control administration
Also: Westec Intelligent Surveillance is the leader of intelligent business monitoring technologies and has provided video/audio surveillance services for more than a decade to Fortune 500 companies as well as smaller owner/operated retail busineses. Through our dynamic video surveillance technology and advanced central command center functionality, Westec provides solutions such as theft prevention, remote guard tours, alarm response, video verification, perimeter monitoring and more.
WH International Response Center
Rockford, Minn. • (800) 858-7811 • www.whirc.com
Monitoring Services: Digital transmission, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice
Listings/Certifications: UUFX Signal and Fire Alarm Equipment and Services, Protective Signaling Services, Central Station
Also: Additional services include: real-time access to your accounts, discounted products from distributors, video monitoring, 24/7 account activation, turnkey PERS program with two-way voice, automated e-mail and text alerts for account activity, full reporting and custom reporting cability and redundant facility location.
Your Monitoring Center / A Crime Alert Co.
San Jose, Calif. • (800) 829-8877 Ext. 1704 • www.crimealert.com
Monitoring Services: Digital transmission, Long-range radio, Internet (IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, UUFX (Fire)
Also: The best way to succeed in today’s economic climate is to protect your subscribers and your company with the very best quality in central station monitoring. Your monitoring center supports an alliance that allows our dealers to focus on producing revenue in the field while we deliver uncompromising 24-hour customer care and critical attention to detail. Our staff of experienced, highly-trained operators, many of whom boast 15+ years experience with our company.
Z-Tech Central
Memphis, Tenn. • (901) 377-1765 • www.ztechcentral.com
Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.
Listings/Certifications: UL, [Signal & Fire Alarm Equipment & Services](Protective Signaling Services) Central Station, Factory Mutual
Also: All major formats, ADEMCO AlarmNet, CRN, uplink cellular backup, two-way voice,internet monitoring, DMP receivers, answering service for alarm dealers, caller ID on all receiver lines, ECV available, toll free lines and data, dealer access control, virtual operator and daily activity via fax or e-mail.
Editor’s Note: The information contained in SDM’s 2009 Guide to Monitoring Services was gathered through a survey of monitoring services conducted by SDM.
If readers are aware of other wholesale monitoring firms that should be listed here, please contact Carolyn Chapin at chapinc@bnpmedia.com or 312-255-8136.