The central stations listed on the following pages offer monitoring services as a third-party provider. Access this useful guide here and online at http://directories.sdmmag.com/monitoringguide to find services, listings and certifications offered by monitoring service firms across North America.

Acadian Monitoring Services LLC

Lafayette, LA • (888) 558-9911 • www.acadianmonitoringservices.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL 2050, CSAA 5 Diamond

Also: Acadian Monitoring Services provides monitoring of two-way medical alarms, fire and burglar alarms, video surveillance and access control, GPS tracking of vehicles and assets, as well as telehealth monitoring. Acadian also offers medical alert systems, telehealth units and GPS tracking devices. Some benefits include Internet/PDA dealer access, account activity alerts via e-mail/text messaging, dealer answering services, AES radio leasing program and more.

Ace Inc.

Louisville, KY • (800) 225-8786 • www.acemonitoring.us

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Listen-in/two-way voice

Listings/Certifications: Factory Mutual, Better Business Bureau A+

Also: Ace Monitoring is the central station for you. Ace Monitoring has 29 years of experience, dealers with 1 or 1,000 accounts get same service level, same respect; we don’t compete with you. No conflicts of interest with our dealers. Live, USA-based operators and support staff, dealer remote account access via Internet at no charge, trouble alarms to you as they happen via e-mail or text at no charge, calls to customers and authorities in your name at no charge, and flexible, competitive rates and no set-up fees.

 

Affiliated Central Inc.

Sheepshead Bay, NY • (800) 296-9000 • www.affiliatedcentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL, IQ Certified, Five Diamond

Also: Affiliated offers wireless Web account management, secondary call verification for the reduction of false alarms, seven distinct Internet monitoring technologies, dealer sales and marketing literature and dedicated toll-free telephone lines for account programming.

Alarm Center Inc.

Lacey, WA • (800) 752-2490 • www.acimonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Protective Signaling Services UUFX 902799-002, Factory Mutual, CSAA Five Diamond

Also: Dealer services since 1972. Enhanced call verification. Video verification. Receive all digital formats including DMP; AES Radio; Cellular (Uplink, DMP iCom, Connect 24, AlarmNet), Internet monitoring (Honeywell VisorAlarm Plus, DMP iCom, Bosch NetCom, AlarmNet-I), derived channel. Dealer secure online access to accounts. Daily, weekly, monthly dealer reports via e-mail. Hearing-impaired capabilities. Call center professional telephone answering service.

Alarm Central Station Inc.

Beaverton, OR • (800) 452-3555 • www.alceste.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: UUFX [Signal and Fire Alarm Equipment and Services] (Protective Signaling Services) Central Station since 1984, licensed and certified by the Oregon Department of Public Safety Standards and Training

Also: Formed in 1981. Monitors all types of conditions and formats including sophisticated environmental controls monitoring. Most IP protocols DMP, Bosch, DSC/SurGard, Napco, AlarmNet, dealer and subscriber alerts through Web access and direct e-mail on selected conditions. Enhanced call verification (ECV).

Alarm Monitoring Cooperative Inc.

Lilburn, GA • (770) 564-4800 • www.alarm-monitoring.org

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission)

Listings/Certifications: Burglary Central Station

Also: Free remote access to our non-public website allows for running activity and open/close reports, etc. Uses MasWeb’s remote editing package, giving dealers complete access to edit accounts real-time. Dealer message taking and delivery. Dedicated phone lines for dealer call answering available.

Alarm Monitoring Services

Monroe, LA • (877) 740-0283 • www.monitor1.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Central Station Protective Signaling Services, CSAA Five Diamond

Also: Over 31 years, Alarm Monitoring Services has built a reputation for providing the highest quality dealer service. Our central station is UL listed and CSAA Five Diamond Certified. We receive all major digital formats via landline, cellular and IP. We monitor the IP devices of all the industry leaders. We provide video verification and remote video storage. We offer optional Internet access to account information for you and your customers. We offer office support services including phone answering, financing, billing, and collections. For the best dealer support, the newest technology, and the finest quality monitoring in the industry, you need AMS.

AlarmWatch

Atwater, CA • (800) 927-6623 • www.alarmwatch.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: Fire and Mercantile certified

Also: Remote access including Internet, web-enabled cell phones, and account activity alerts including fax, pager, e-mail. Customer assistance program helps dealers’ clients solve basic alarm system problems. State-of-the-art central station located in the former communications center at Castle Air Force Base. Dealer billing and answering service including voicemail.

All American Monitoring

Sarasota, FL • (800) 318-9486 • www.allamericanmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL Certified Central Station, CSAA Five Diamond Central Station

Also: All American Monitoring is a wholesale UL Certified central station serving almost 1,500 alarm dealers nationwide. Our goal is premium monitoring at an extremely competitive price; $2.50 per account nationwide. We’ve been in business since 1973. Some of the services we offer at no additional charge include a Dealer Access Module which allows you complete control of your accounts via a secured Internet connection. Also, virtual operator allows you to put accounts on test at the job site and dealer notification via e-mail every 24 hours of your alarm activity. We invite you to visit our website to see a video of our operation and read our dealer testimonials.

American Two-Way

North Hollywood, CA • (800) 821-8200 • www.atwcentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: S6037-UUFX, BP6368-CVSU

Also: American Two-Way has been providing cutting-edge emergency monitoring services for over three decades. As the inventor of two-way voice in the late 1970s, we have more experience in providing alarm verification services than any central station. We have monitored and serviced more than 5 million customers to date. Today, we offer a full spectrum of interactive monitoring services including video, GPS, audio, Internet, medical, GSM and many other personal, residential and commercial products and services.

Anchor Alarm Center Inc.

Suwanee, GA • (678) 482-7211 • www.anchoralarmcenter.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UUFX, ETL

Also: Dealer remote client, Internet, Palm Pilot, VRT, account notification, fax, e-mail, paging, text messaging, enhanced call verification, dealer subscriber billing, subscriber and zone forms provided for dealer. Video monitoring, two-way voice, open voice, web gateway dealer and subscriber access. Contact alert for the elderly and children.

API Alarm Monitoring

Denver, CO • (800) 897-1039 • www.apidealers.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: Signal and Fire Alarm Equipment and Services (Protective Signaling Services) Central Station, member of SIA and CSAA

Also: Since 1983, A.P.I. has provided monitoring services to hundreds of independent dealers. Monitoring over 200,000 accounts. Receivers include Radionics, DMP and SurGard III, as well as radio, cellular, Internet and video monitoring. Our operators answer the phone using your company name and we provide billing services. New this year: Apple iPhone, iPad and Blackberry app with access to account information.

Atlas Security Service Inc.

Springfield, MO • (866) 745-3137 • www.alarmcontrolcenter.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Listen-in/two-way voice

Listings/Certifications: UL

Also: We provide dealer access to accounts via Internet, as well as activity alerts and dealer reports. ECV where required.

AvantGuard Monitoring Centers

Ogden, UT • (801) 781-6100 • www.agmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: UUFX and 2050, IQ Certified, CSAA Five Diamond Central Stations (both facilities)

Also: AvantGuard Monitoring Centers is an industry leader in providing wholesale third-party alarm monitoring services for security, fire, and medical alarm (PERS) dealers nationwide. AvantGuard is among the few wholesale alarm monitoring companies that can offer two fully redundant, UL UUFX and 2050 listed central stations located in Ogden, Utah and Tacoma, Wash. We customize and brand our Web access for each individual dealer.

Blue Ridge Security Systems Inc.

Anderson, SC • (877) 898-2000 • www.blueridgesecuritysystems.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: UUFX, CVDX, CVSG, Factory Mutual, IQ Certified

Also: Phone call verification to reduce false alarms (enhanced call verification), all formats to include DMP and AES-Intellinet and Videofied monitoring. PERS monitoring.

Cen-Signal

Columbus, GA • (800) 554-1101 • www.cen-signal.net

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission)

Listings/Certifications: Automated UL, IQ Certified

Also: Cen-Signal is a fully automated, wholesale monitoring facility. We offer online access through the award winning Manitou software, IP monitoring, e-mail report, dealer billing, exclusive answering service and live operators 100 percent of the time.

Central Dispatch Inc.

Rolla, MO • (800) 392-1310 • www.centraldispatchinc.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Remote video, Off-site access control administration

Listings/Certifications: UUFX (signal and fire alarm equipment services) (protective signaling services) central station

Central Station Services

Buffalo, NY • (800) 225-3753 • www.easternstatessentinel.com/services.php#central

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Listen-in/two-way voice, Off-site access control administration

Also: We accept most major formats. In addition to two-way audio and conventional monitoring, we offer AlarmNet, Uplink, AES long-range radio, CCTV and alarm monitoring using Internet technology. We were one of the forerunners in the use of SIMS automation software. We offer free remote access to account information via Internet and PC Anywhere. We offer free optional daily computerized reports of all alarm activations via fax or e-mail.

CMS Monitoring

Medford, NY • (888) 289-2800 • www.cmsmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video

Listings/Certifications: UUFX

Also: CMS is a UL listed and family-owned central station which has been in operation for over 15 years. We accept virtually all receiver formats and transmission types from 3+1 to IP and almost everything in between. We specialize in commercial/residential fire, burglary, medical, hold-up, PERS, environmental and two-way voice alarms. We believe in good service at a fair price and offer a multitude of services so our dealers and their accounts get the level of service they deserve. Our answering service, remote dealer access and soon-to-be announced dealer billing enable our dealers to focus on new installations and service calls without additional overhead.

Cooperative Response Center Inc. (CRC), Central Station

Austin, MN • (507) 437-2131 • www.crc.coop

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Listen-in/two-way voice

Listings/Certifications: UUFX, Signal and fire alarm - Central Station, IQ Certified

Also: Cooperative Response Center Inc. (CRC) is a cooperatively owned organization operating a UL listed central station specializing in security, environmental and two-way medical alarm monitoring. As a nationwide provider, CRC maintains a UL listing for central station services, holds a membership in the CSAA, and employs Security Industry Association (SIA) certified central station operators. CRC has earned Five Diamond certification from the CSAA. Inquire to learn more about CRC’s competitive pricing and monitoring, including remote access to view account activity, instant reporting, and electronic/mobile notification.

C.O.P.S. Monitoring

Williamstown, NJ • (800) 367-2677 • www.copsmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: Burglary and Fire, Factory Mutual, IQ Certified, CSAA Five Diamond at Scottsdale central station

Also: UL, FM, CSAA Five Diamond (AZ site) wholesale central with 4 load-sharing/disaster recovery sites (NJ, FL, AZ, TN). Residential, commercial, burglary, fire, PERS, two-way, hold-up, environmental, dial-up, IP, cell, radio. Industry-leading response times and competitive rates. Dealer Internet access, smart phone Internet access, subscriber Internet access, direct billing.

Counterforce Central Alarm Services

Forest Hills, NY • (718) 575-3333 • www.counterforcecentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Listen-in/two-way voice

Listings/Certifications: CPVX, CVSG, UUFX, New York City Fire Approved

Also: Toll-free numbers, daily, weekly monthly e-mail, fax or mail reports; 24/7 new account activation; remote access for dealers and all AlarmNet products. All major formats accepted. DSC Internet+CONNECT 24, Nearnet Radio monitoring also available. Approved to monitor fire alarms in New York City. UL approved central station for burglary and fire. Member of NYFAA, MBFAA and NFPA.

Criticom Monitoring Services

Longwood, FL • (877) 705-7705 • www.cmsn.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Global positioning system (GPS)

Listings/Certifications: Burglary, Fire, Factory Mutual, NFPA 72

Also: Criticom Monitoring Services monitors more than 900,000 subscribers for more than 4,000 alarm dealers. Equipped with skilled monitoring operators and three redundant central stations in Florida, New Jersey and California. CMS provides its dealers with accurate response, excellent customer service and a secure disaster recovery plan. Our services cover residential and commercial monitoring, commercial fire, medical monitoring (PERS) and interactive services including complete video services and two-way voice. Resources include message center, direct subscriber billing, CMS-Connect and marketing support.

Design Communications Inc.

Little Rock, AR • (800) 223-7727 • www.designcommunications.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission)

Listings/Certifications: UUFX and CR2H, UL UUFX, UL 2050

Also: Remote access to accounts, answering service, elevator call answering, ECV and Internet monitoring.

Devcon Security

Hollywood, FL • (954) 926-5200 • www.devconsecurity.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: CPVX, UUFX, Factory Mutual, ETL, Five Diamond; FDNY

Also: Offering enhanced call verification (ECV) that reduces false alarms, MASLink for dealer and customizable dealer services, UL runner response (regionally), certification, fire system design services, fax and pager alerts, OzVision, remote video, Alarm.com, IP monitoring, and remote access control via DSX.

Diebold Inc.

North Canton, OH • (800) 999-3600 • www.dieboldsecurity.com

Monitoring Services: Remote video, Off-site access control administration

Listings/Certifications: UL/ULC listed, Factory Mutual, IQ Certified, CSAA Five Diamond certified, ETL certified, UUFX

Also: Diebold Security is a leading security integrator with representation in every region of the world. Among Diebold’s expanded capabilities are managed services, IP video and energy management monitoring. The managed services delivered by the Diebold Monitoring Center such as Managed Access Control enable end-users to minimize the burden of managing their security operations while achieving cost savings and increased efficiencies. Diebold has also introduced IP video capabilities, such as its Site Sentry Remote Video Storage, which offers safe, secure storage of surveillance video.

Dynamark Monitoring Inc.

Hagerstown, MD • (855) 562-5276 • www.dynamarkmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL Central Station

Also: With Dynamark Monitoring dealers have remote account access via Dynalink. Field technicians can enter/update customer information, validate test signals, put accounts on/off test mode, view account history and run a variety of reports. Dealers may provide their customers online access to their customer account record. Once authenticated, customers may update contact information, change passwords and view history. Additional services available.

Dynamic Systems Inc.

Redmond, WA • (800) 342-3999 • www.abarcode.com

Monitoring Services: Cellular, Off-site access control administration, Global positioning system (GPS)

Also: Dynamic Systems Inc. has been providing barcode systems since 1981 and was one of the first to install a bar code reader. We have over 100 years total experience with barcoding solutions, and have a full staff of programmers and support personnel. You will find that all of our Checkmate Software solutions are affordable, very easy to use and highly configurable. You can re-label field names and search on any field for customized reports on the fly. Our Barcode Tracking Applications Include tool & equipment, inventory, ID badge systems, job costing, wireless time and attendance, document tracking, capital assets, and WIP - work in process.

EMERgency 24

Des Plaines, IL • (800) 800-3624 • www.emergency24.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL, IQ Certified

Also: EMERgency24’s superior technology and high-quality alarm monitoring helps keep dealers competitive in any type of market by offering them the widest variety of services available in the industry today. To see how you can boost your company’s service offerings, revenues and overall effectiveness, call our sales department at (800) 800-3624.

ESC Central Inc.

Birmingham, AL • (877) 372-2368 • www.esccentral.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX, ETL

Also: Our focus at ESC Central is strictly on monitoring, which allows us to provide the best solutions available to our dealers and their customers. These solutions are remote dealer access, answering services, customer billing, activity notification via e-mail or texting, and other technology-based solutions that increase the efficiency of our operators. In utilizing our phone system, automation system and integrated video monitoring platform all incorporated together we can provide our dealers with a higher level of service.

Grand Central Station

Hayward, CA • (800) 230-1654 x136 • www.gcsmonitoring.com

Monitoring Services: Digital transmission, Long-range radio, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL Listed, CSAA Five Diamond Certified

Also: Grand Central Station has provided UL approved monitoring services since 1984. Our central station services include: Burglar (intrusion, hold-up/panic/duress, outside perimeter), Fire (sprinkler monitoring, smoke and heat detection, carbon monoxide monitoring), Medical, Access Control, CCTV Monitoring, GPS Device Monitoring, Communications Technologies, Supervision, Guard Tour Systems and more.

Guardian Protection Services

Warrendale, PA • (800) 533-4827 • www.guardianprotection.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UL

Also: At Guardian, we take an integrated approach to both home security and business security, offering comprehensive solutions for burglary, fire and personal emergency protection.

Home Security - Management Co.

Stowe, VT • (800) 933-4762 • www.hsmc-ul.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UUFX (Fire Rate Central Station)

Also: Dealer access via Internet and PPA, e-mail/fax activity reports, ECV, dealer billing, upload/download, Internet monitoring (T-Link), cell backup services and UL Fire rated central station. UL approved contract monitoring center for authorized alarm installers. Providing all major and obscure format monitoring. Upload/download services available. E-Link dealer access for real-time history and data updates. Free tailored AM dealer reports for all customer activity. Internet monitoring available. Dealer national toll-free line services.

Interface Security Systems LLC

Earth City, MO • (314) 595-0100 • www.interfacesys.com

Monitoring Services: Digital transmission, Internet (IP transmission), Remote video, Off-site access control administration

Listings/Certifications: UL Approved Burglar & Fire Alarm monitoring, CSSA Five Diamond Award Recipient, UUFX, CPVX, UUJS Earth City, Mo. Central Station

Also: Provides public broadband and privately managed wide area networks, digital voice and IVR applications, digital video surveillance systems: video verification, interactive video, remote managed video guard tours, intrusion alarm systems with voice-link two-way audio alarm verification. Physical and logical access control systems: hosted and locally managed applications, visitor control, smart cards, biometrics, asset tracking systems, loss prevention and shrinkage control systems, fire alarm, 24/7 U.S.-based customer service and secure operations center.

iWatch Communications Inc.

Beaverton, OR • (888) 646-0326 • www.iwatchcomm.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UUFX - Signal and Fire Alarm Equipment and Services, Five Diamond Central Station

Also: MAStermind software with web access to account information. Two-way interactive audio and video. Account activity alert-pager, cell phone and e-mail. Enhanced call verification is the default training, but dealer decides for their accounts. After-hours answering service and dispatching provided for $49. AlarmNet receivers. Internet monitoring. AES radio receiver. SurGard III receivers.

Mace Central Station

Anaheim, CA • (877) 484-9026 • www.macecs.com

Monitoring Services: Digital transmission, AES-Intellinet, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UUFX (Signal and Fire Alarm Equipment and Services, protective signaling services, Central Station, IQ Certified, ETL listed

Also: Located in Anaheim, Calif., Mace CS is a national UL listed central station that monitors approximately 40,000 end user accounts on behalf of approximately 300 dealer clients. Mace CS also provides high-quality nationwide video monitoring services, including CCTV, IP and other configurations.

Metrodial UL Central Station

Hicksville, NY • (866) 900-METRO • www.metrodial.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: UUFX, CPVX, CRZM, FDNY Approved, CSAA Five Diamond Approved

Also: UL Listed and UL2050 approved. Five Diamond CSAA approved. Internet access to subscriber accounts via secure website, Nextel and Touch Tone access for instant test results. E-mailed open/close reports. Advanced GPS monitoring. AlarmNet-A,C,M and AlarmNet-i. DSC and DMP Internet monitoring. OzVision and Open Eye remote video monitoring. FDNY approved New York City fire monitoring. Redundant backup site in Michigan. Member NFPA and ESA.

Michigan Monitoring

Troy, MI • (800) 876-5636 • www.michmon.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission)

Listings/Certifications: UUFX, Factory Mutual

Also: Remote account access, fax/e-mail account activity, Michigan Monitoring has been in the forefront of IP-based monitoring for many years utilizing many IP technologies including Honeywell AlarmNet I, Bosch’s Netcom, DSC/Sur-Gard, and DMP network/cellular monitoring as well as Teldat Visoralarm Fire IP Monitoring. We also support Total Connect Remote Services.

Midstate Security Co. LLC

Grandville, MI • (800) 342-6485 • www.midstatesecurity.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Off-site access control administration, Global positioning system (GPS)

Also: Professional and personal alarm monitoring 24/7. Dealer loyalty program offers incentives for all new and transferred accounts. Web-based dealer access provides operational data needed to increase your recurring monthly revenue. Technical support is included. There are no hidden costs.

Monitoring America Alarm Co-Op

Tulsa, OK • (800) 879-1438 • www.monitoringamerica.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX, IQ Certified, Five Diamond Certified

Also: Customized services including answering incoming calls in your company name. Full redundancy with automatic failover to redundant system and Internet access to account information with a web browser. Automatic fax or e-mail of alarm activity daily, weekly or monthly. We are a stable business organization. We will never be sold. Our clients are our owners. Dividends for three consecutive years exceeded $100,000. We have just completed a remodel that more than doubled our dispatcher workstations.

Monitoring Partners

Delray Beach, FL • (877) 929-2200 • www.monitoringpartners.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: CVSG Burglar Alarm Systems-UUFX Signal and Fire Alarm Equipment and services, ETL, UL

Also: Redundant receivers, redundant self-checking T1 service, ANI and DNS verification on all alarm signals, WebLink PC secure dealer access from PC and web-enabled devices, remote access for service technicians for account activity and status, dealer reports and alerts via e-mail and/or fax and account activity maintained indefinitely. Dealer services include answering services, billing and collection. Dealer Web-link includes audio/video and alarm events. Video verification.

Monitronics

Dallas, TX • (800) 235-9918 • www.monitronics.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL Certified, Five Diamond, Alarm Service Provider of the Year, 2008/2010 Frost and Sullivan, IQ Certified

Also: Founded in 1994, Monitronics provides monitored security system services to more than 800,000 residential customers and commercial clients through its network of nationwide, independent authorized dealers. At the heart of the company’s operations is the Monitronics central station, which has consistently met or exceeded all UL, National Fire Protection Association, Central Station Alarm Association standards. With millions invested in monitoring technology, Monitronics provides reliable, uninterrupted security monitoring service.

National Monitoring Center

Aliso Viejo, CA • (877) 353-3031 • www.nmccentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: includes 2050 and UUFX, Factory Mutual

Also: Remote access to accounts, enhanced call verification (ECV), account activity alerts, specialized medical monitoring, customized reporting. Two redundant monitoring centers provide immediate disaster recovery, emergency staffing and duplicate receiving equipment, for an unmatched competitive edge. Innovative dealer support features include Alarmaccount.com, MASweb 24-hour access to dealer accounts, MASconnect API, MASvideo API and much more. UL, FM and also UL2050 for high-security applications.

Nationwide Digital Monitoring Co.

Freeport, NY • (888) 356-7211 • www.nationwidedigital.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: CPVX/CVSG/UUFX/CRZH, IQ Certified, CSAA certified Five Diamond central station

Also: Not all monitoring companies are created equally. Experience the ultimate in monitoring with NationWide’s 5-star dealer service; your customers will notice the difference. Nationwide offers MasWeb online access. We also offer the following monitoring technologies: digital, Internet, GSM, Honeywell Total Connect, radio, cellular, video verification, VoIP solutions, two-way voice and PERS.

NEXgeneration Central

Providence, RI • (800) 765-7403 • www.nexgenerationcentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL, Factory Mutual

Also: Reliable 24x7 monitoring is the backbone of our central station. We utilize the most advanced technologies. Our systems and capabilities enable us to receive and process all alarm communications including digital, advanced radio, video, two-way voice and IP. We provide answering services, secure online dealer access, supervision monitoring, help desk and standard and custom reporting. NEXgeneration Central is both UL and FM listed. CSAA Five Diamond Level 1 / Level 2 certified.

The Quick Response Monitoring Alarm Center

Cleveland, OH • (800) 462-5353 • www.quickresponse.net

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: Burglary Central Station Monitoring - CVSU; as well as Signal and Fire Alarm Equipment and Services (Protective Signaling Services) - UUFX, CSAA Certified - Five Diamond Central Station

Also: The following are some of the additional services provided by Quick Response: secure internet dealer access, custom billing services, dealer business consulting, dealer training and meetings, flexi-funding dealer financing program, end-user literature, video verification and virtual guard tours, and enhanced call verification is also available.

Rapid Response Monitoring

Syracuse, NY • (800) 558-7767 • www.rrms.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: [Burglar Alarm Systems] CRZH; Monitoring Stations - CRZM; [Burglar Alarm Systems] CVSG; [Signal and Fire Alarm Equipment and Services] - UUFX, Factory Mutual, IQ Certified, NYFD Certified

Also: Rapid Response Monitoring is a national leader in wholesale electronic security monitoring services, raising the bar for over 19 years with unsurpassed audio, video, GPS, PERS, residential and commercial protection and more.

SAFE Security

San Mateo, CA • (877) 549-4449 • www.securitymonitoringtechnologies.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL, Member of NBFAA, and CSAA with Five Star Certification

Also: Security Monitoring Technologies has been providing superior monitoring services since 1976. Meeting or exceeding UL, NFPA standards and maintaining a consistent CSAA 5 Diamond training and quality ranking lead one industry source to comment “your monitoring center runs like a finely tuned Swiss watch.” SMT takes pride in providing rapid account online turn-around and in-house technical support 7 days a week.

SecureNet Alarm Systems Inc.

Maize, KS • (800) 561-0067 • www.securenetalarms.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission)

Listings/Certifications: UUFX Signal and Fire Equipment and Services, Protective Signaling Services, Central Station

Also: Full service monitoring center. Account activity via e-mail, text to cell phones, fax and paper. Wholesale monitoring services and billing. Online automated secure computer backup services.

Security Central

Statesville, NC • (800) 438-4171 • www.security-central.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: Burglary, Central Station 827 & 1981, Factory Mutual

Also: UL listed and FM approved. Nationwide third-party monitoring. All formats, Internet, IP, web access, PDA/smartphone, two-way voice, PERS, dual path, cellular, long range, video, enhanced call verification, dealer services, answering service, billing, and collections.

Security Response Center

Sarnia, ON • (800) 333-7721 • www.src.net

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: ULC, IQ Certified

Also: Account activity alerts (e-mail, text), information methods (Internet, personal devices), enhanced call verification, dealer devices (call answering, billing, programming), and technical support.

SentryNet

Pensacola, FL • (800) 932-3304 • www.sentrynet.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: Burglary central station, Factory Mutual, NISPOM Compliant

Also: At SentryNet Our promise to you is to provide the service you deserve at the best price in the industry guaranteed. We offer digital monitoring, VR1-two-way voice; NetConnect-Internet dealer access; tech center-dealer access via any telephone; tech messenger-messaging via any text-enabled device; video monitoring; answering service; cellular and radio backup; IP monitoring; subscriber billing; business consulting; back office solutions and subscriber publications.

Southwest Dispatch Center

Richardson, TX • (877) 888-7116 • www.southwestdispatch.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration, Global positioning system (GPS)

Listings/Certifications: CVSU, UUFX

Also: Southwest Dispatch Center is a full-service wholesale monitoring facility. Advanced monitoring services include digital alarm communicators of every format, IP communicators, GSM/GPRS cellular communicators, wireless mesh network, interactive video and audio monitoring services, managed access control services, elevator and emergency phone monitoring, PERS monitoring, GPS monitoring services, and more.

Statewide Central Station

Staten Island, NY • (718) 494-6414

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL listed/CPVX, FDNY approved, CSAA Five Diamond Certified

Also: Remote dealer access, remote video verification, customized, high-end monitoring services, installation/service technician talent pool available for our dealers, volume discounts, seamless transition for account transfers, UL listed, FDNY approved, CSAA Five Diamond Certified.

Statewide Fire Corp.

Staten Island, NY • (718) 494-6798

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice, Off-site access control administration

Listings/Certifications: UL Listed, CPVX, FDNY approved, CSAA Five Diamond Certification, WBE certified, NICET IV to benefit dealers

Also: Statewide Fire Corp. offers remote access to account information, account activity alerts, live operators 24/7 all of whom are SIA trained, FDNY certified and CSAA Five Diamond Certified, trained fire alarm technicians (including NICET IV certified) in-house daily to offer dealer support and to assist alarm dealers with programming and troubleshooting.

Unicom Protection

Rochester, NY • (585) 461-6565 • www.unicomprotection.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Off-site access control administration, Global positioning system (GPS)

Also: ECV, remote access, e-mail activity alerts, dealer devices, web access, call answering.

United Central Control Inc.

San Antonio, Texas • (888) 832-6822 • www.teamucc.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP Transmission), Remote video, Listen-in/two-way voice. Primary business is wholesale alarm monitoring for dealers.

Listings/Certifications: Monitoring central station CVSU and central station UUFX, UL, CSAA Five Diamond Certified

Also: Remote access to account information via Internet and palm pilot. Account activity alerts via fax, e-mail and pager, dealer services (i.e. call answering), remote video monitoring access control monitoring, video monitoring and dealer forms.

USA Central Station

Milford, CT • (877) 222-8118 • www.usacentralstation.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX, IQ Certified

Also: ECV, answering service, billing, internet access to accounts, i-Phone, Blackberry, interactive voice terminals, e-mail, fax, text, and live operator notifications.

United Protective Alarm Systems Inc.

New York, NY • (212) 206-0900

Monitoring Services: Remote video, Listen-in/two-way voice

Listings/Certifications: UL, ETL, burglary, fire

US Monitoring Inc.

Oklahoma City, OK • (800) 358-2669 • www.usmonitoring.us

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UL listed Central Station - UUFX

Also: Online account access, enhanced call verification, free weekly test timers, e-mailing/texting of signal activity, dealer program, loan program, billing services, upload/download services, custom answering services, free technical assistance, two toll-free numbers supplied, and Internet monitoring.

United Central Station

Oyster Bay, NY • (800) 645-6520 • www.unitedcs.org

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Listen-in/two-way voice

Listings/Certifications: UUFX, CVSG, Factory Mutual

Also: Full service UL-listed central station. All formats, dealer access, and auto test. Will also provide dealer billing and collection services.

VRI The Care Center

Franklin, OH • (800) 860-4230 • www.monitoringcare.com

Monitoring Services: Cellular, Internet (IP transmission), Listen-in/two-way voice, Global positioning system (GPS)

Also: Care calls, close loop, incident reports, activity fax, e-mail, billing, Internet, electronic monitoring care, personal emergency response, medication compliance monitoring, vital signs data gathering and storage. Use VRI services to increase retention, quality and revenue.

WH International Response Center

Rockford, MN • (800) 858-7811 • www.whirc.com

Monitoring Services: Digital transmission, Cellular, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX Signal and Fire Alarm Equipment and Services, Protective Signaling Services, Central Station

Also: Additional services include: IP monitoring, real-time access to your accounts, discounted products from distributors, video monitoring, 24/7 account activation, turnkey PERS program with two-way voice, automated e-mail and text alerts for account activity, full reporting and custom reporting capability, and redundant facility location.

Your Monitoring Center/A Crime Alert Co.

San Jose, CA • (800) 829-8877 x1704 • www.crimealert.com

Monitoring Services: Digital transmission, Long-range radio, Internet (IP transmission), Remote video, Listen-in/two-way voice

Listings/Certifications: UUFX (Fire)

Also: Your Monitoring Center supports an alliance that allows our dealers to focus on producing revenue in the field while we deliver uncompromising 24-hour customer care and critical attention to detail. We forge a successful synergy between leading-edge technology and personalized, customer-oriented service. From management and operations to our expert support technicians to our staff of experienced, highly trained operators, many of whom boast 15-plus years of experience with our company.

Z-Tech Central

Memphis, TN • (901) 377-1765 • www.ztechcentral.com

Monitoring Services: Digital transmission, Long-range radio, Cellular, Internet (IP transmission), Listen-in/two-way voice

Listings/Certifications: UL, [Signal & Fire Alarm Equipment & Services](Protective Signaling Services) Central Station, Factory Mutual

Also: All major formats, ADEMCO AlarmNet, CRN, Uplink cellular backup, two-way voice, Internet monitoring, DMP receivers, answering service for alarm dealers, caller ID on all receiver lines, ECV available, toll-free lines and data, dealer access control, virtual operator and daily activity via fax or e-mail.