Quick Response Alarm Monitoring Center, Cleveland, Ohio, will open a new Operations Center in the fall of 2012. The completely redesigned facility at a new location will house the Corporate Headquarters as well as the primary central station. The new Operations Center will also contain greatly expanded resources for its system integrators and dealers. The new facility will allow for convenient access and potential for future expansion.
This move marks a new era for Quick Response. The consolidation of the headquarters and primary central station will also expand Quick Response’s capabilities to serve its client partners with a conference center, training facilities, and office space that can be utilized by its system integrators and dealers.
General manager Margie Orth said, “Our goal is to provide regular training opportunities for technicians and others relating to the security industry. We intend to make our training facility available to manufacturers, vendors, and others who need a modern, conveniently located facility.”
The new Primary Central Station will be linked by dedicated fiber-optic cable to a new backup disaster monitoring facility, supplying the fastest data transfer possible with complete redundancy and security. The automated disaster back-up system will be continually updated from the primary central station, and will go online in a matter of minutes in case of disaster, with no need to manually transfer data or forward phone lines.
Quick Response President Jeff Cohen said, “Our new facilities will take Quick Response to a new level and expand our ability to service our clients and support their needs.”