Atlanta-based Uplink revealed that its u-TRAQ™ product and service has been renamed Uplink®GPS. This name change signals the introduction of additional functionality and new customer service plans, designed to improve the user experience and increase revenue for resellers, Uplink stated.
Two new service plans, Saver and Premium, will enable alarm dealers to provide valuable tracking service to nearly every type of customer, from the cost-conscious to the enterprise value-oriented service fleet owners. The four service plans and their features offered by UplinkGPS are:
- Saver Plan– designed for infrequent use,offers customers the ability to click to locate lost or stolen vehicles when needed.
- Basic Plan– offers locate-on-demand, low-battery alert, three zone alerts, speed alert and ignition events. Suitable for family- and small-business-tracking applications.
- Advanced Plan– offers automatic tracking every 5 minutes when ignition is on. Includes enhanced trip reporting and all Basic Plan features. Ideal for businesses that need to track vehicle locations between stops, according to the company.
- Premium Plan– offers automatic tracking every 2 minutes in motion, idle reporting, five zone alerts and all Advanced Plan features. Perfect for companies with sophisticated logistics needs, according to Uplink.
All plans offer French, Spanish and English language options, improved mapping to provide more accurate, pinpoint locations, and usability enhancements to make navigating and interacting with the application easier than ever before, according to the company. Uplink’s customer support center will immediately work with dealers and distributors to update catalogs, websites and internal systems with new product and service literature. All existing customers will have access to the new UplinkGPS services.