“Our third-party SOC 2 Type 2 report assures our customers and their internal security officers that Cook places a serious emphasis on security and their industry compliance requirements,” stated Brian Cook, CEO of Cook Security Group.

The SOC 2 Type 2 audit also directly complemented Cook’s innovative RemoteView Surveillance service, according to a company press release.

“Every financial and commercial institution should be asking themselves, ‘What certifications do my current vendors have?’ especially vendors that provide access control, alarm and video, ATM and even lock work. Our current control framework and information security program takes into account other regulatory compliance standards such as the Bank Protection Act and the Health Insurance Portability and Accountability Act (HIPAA),” added Cook.

According to Levi Daily, director of Cook Security Group’s IT department, the concerns about traditional DVR and video systems, is that “they fail, and our customers end up losing essential video when they need it most.” He added, “DVRs are servers that are rarely monitored and maintained. While many institutions rely on staff to verify the integrity of the system, it’s still limited to human error. If you are a financial institution, you’re required to comply with many federal regulations. That is why [Cook] took our customers’ feedback and developed a safe and reliable solution.”

The company has upgraded its Network Operations Center (NOC), and the company is constantly monitoring and maintaining customer surveillance stems, according to a company statement.

 Cook added, “We developed this solution in response to real-life customer horror stories of losing video. The market dictates the needs and we came up with the cost-efficient solution.”