S2 Security, a provider of IP-based access control, video management and mobile security management systems, announced the creation of a customer service team dedicated to serving the needs of S2 Security certified integrators. The new customer service team will provide integrators with a single point of contact to efficiently resolve common product, ordering and support requests.
The new customer service function reports to Garrett Morand, S2 Security’s newly appointed senior director of finance and administration. Morand will build the customer service team over the first 90 days after the team’s creation. He has more than 15 years of management experience in customer service, operations and finance, and he previously served as manager at a public accounting firm.
“This new customer service function will be a big help to our channel,” said John L. Moss, CEO, S2 Security. “Our aim is to reduce the amount of time and number of contacts required to satisfy integrator needs.”
Visit www.s2sys.com for information.