Advanced Security Systems CEO Talks the Importance of Customer Service, Why His Employees Received Ritz-Carlton Training

Advanced Security Systems, based out of California, is a family owned and operated security and alarm monitoring company that takes pride in its customer relationships. So when President and CEO Chuck Petrusha noticed customer service wasn’t where it should be, he enlisted the help of the Ritz-Carlton company to train his employees and redefine Advanced Security’s service values. Listen to the full podcast here.

PSA Security Network is one of the nation’s leading sources for education, training, and industry networking events. With multiple settings and events throughout the year to meet and exchange industry knowledge, there is something for everyone.

The Electronic Security Expo, owned by ESA, is designed to help electronic security pros to network with other like-minded professionals and to educate about improving your company’s efficiency and productivity