Bold Technologies completed the integration of its ManitouNEO alarm monitoring software with the CHeKT video monitoring platform. This integration leverages existing alarm panel communication and video systems, presenting a central station operator with alarm-based video, the company stated. With the CHeKT integration, ManitouNEO provides customers with video verification of a traditional alarm event through a seamless integration.
No additional equipment is required at the central station to support this capability, and only a low-cost device is required at the client premises. Events triggered from an alarm panel are delivered to ManitouNEO, and the CHeKT Video monitoring portal is presented to the operator for visual situational awareness. Central station dispatchers are provided with clear instructions on how to handle the video alarm — saving time and ensuring operator consistency.
The integration supports live and recorded video on the same screen. Other features of the integration include audio and the ability to verify an alarm direct to the end users.
“CHeKT brings a new simplistic approach to providing video monitoring at the protected premise by the professional integrator,” John Milliron, vice president of CHeKT, said. “The CHeKT Bridge pairs alarm panel zones and ONVIF cameras or HD over coax recorders, presenting event and live-view video to central station operators in seconds. Installations can be completed by alarm technicians using only a smartphone and app. The CHeKT/Bold XML signaling integration provides installation configuration options and operational efficiencies not previously available in this space.”
Bold Vice President of Operations Matt Narowski added, “This integration will help central station dispatchers accurately gauge alarm situations and reduce false alarms. The alarm handling and video verification is efficient, and does not increase signal traffic into the central station. The integration gives customers a better user experience, [gives] the central station better situational awareness and increases RMR for the dealer.”
Visit www.boldgroup.com for more information.