Telguard released new voice commands for HomeControl Flex, its interactive service solution. Using Alexa, HomeControl Flex subscribers can arm their security system and ask the status of the alarm system.

“Our commitment to helping security dealers succeed in the residential market is at the core of what we do,” said George Brody, president of Telguard. “Helping them stay current with connected home technology gives them the advantage of integrating with the home owner’s lifestyle while still protecting their life safety.”

A recent survey with Clear Seas Research found that nearly two-thirds of security professionals are highly interested in identifying a “voice-operated feature” to offer to residential customers for use with current or future home security systems. Four-in-five security professionals expect residential customer requests for security voice-operated alarm systems to increase over the next year.

“Telguard continues to enhance HomeControl Flex with new features that meet the demands of our subscribers,” added Ryan Thompson, vice president of sales for Smith Thompson Home Security. “By adding voice-operated commands, we can acquire new subscribers and keep our current subscribers engaged by connecting Alexa to their security system.”

The HomeControl Flex Security Panel Control Alexa skill is now available for all subscribers. HomeControl Flex is Telguard’s interactive service that security dealers resell to their residential subscribers and brand as their own. This marks the second skill for Telguard in the Amazon marketplace.

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