In the last six months many of us have endured changes to our daily lives that would have been unthinkable a few months earlier. The term social distancing has entered our lexicon; many of us now routinely wear masks to go about errands.

Recurring revenue within the alarm industry has been the lifeblood of alarm dealers for decades. On the integration side of the physical security industry, however, many security integrators have historically had little or no recurring revenue.

Security systems integrators work in a plethora of vertical markets, implementing diverse security and safety systems to meet the ever-changing needs of their customers. To meet these needs and exceed client expectations, integrators’ suppliers play a large role.

If there is one good thing that has come out of this forced “down time” due to the coronavirus, it has been the opportunity to spend some time learning new skills.

As the technology of video monitoring grows in capabilities and use cases, another concern begins raising its head: privacy. Recently, some countries have looked to use this capability to help with the coronavirus outbreak and enforcing stay-at-home and social distancing mandates.

Who would have imagined, at the start of this year that the security industry would play such a significant role in the pandemic recovery? A good number of technologies are now part of the regular discussion security integrators are having with clients, while many manufacturers are working as quickly as possible behind-the-scenes to adapt existing solutions or build new ones.

The 2020 Top Systems Integrators Report ranks security integrators by their North American systems integration revenue. The report represents many of the largest security systems integrator companies in the industry.

Last year was a year of revenue growth for many security integrators ranked on the 2020 Top Systems Integrators Report. For some, it was their best year of revenue growth in company history, and for others, the market was flat yet steady.

Connect ONE by Connected Technologies presents a cloud badge printing integration with the InstantCard ID Card Service, allowing security dealers to offer customized identification badging and credentialing as part of their menu of services while earning additional revenue.

In this issue, SDM presents the annual Top Systems Integrators Report, which ranks security integrators by their North American systems integration revenue of the previous year (2019). This year marks the 25th anniversary of the Top Systems Integrators Report, which was first launched by SDM in 1996.