The Monitoring Association (TMA) onboarded its 63rd PSAP in the United States — the Metropolitan Nashville Davidson County Tenn. Department of Emergency Communications. Launched in 2011 as a public-private partnership, TMA’s ASAP-to-PSAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs.   


Davidson County is the fifth PSAP in the state of Tennessee to implement the ASAP program. It went live over the course of three days beginning on Jan. 21 with Nashville-based ADS Security, Vector Security and Rapid Response Monitoring, then Security Central, Alert 360, Guardian Protection Services, National Monitoring Center, AT&T Digital Life, Affiliated Monitoring, Protection One, Brinks Home Security and Tyco (Johnson Controls). Vivint and ADT are expected to go live with Metro Nashville in the upcoming weeks.


“The security industry is in the business of life safety,” said TMA President Don Young. “Manufacturers and service providers collectively dedicate their resources to the innovation of products and services that protect and save lives. TMA’s ASAP-to-PSAP service is one of the most effective tools available to today’s monitoring centers and local/regional emergency communications centers to increase the speed and accuracy of emergency communications, which ultimately results in reduced response times and increased opportunities to save lives.”    


Learn more about ASAP-to-PSAP here.