Monitoring center - Articles - Page 3

CMS Launches New Dealer Portal, CMS Compass

May 22, 2017

CMS is rolling out its new dealer portal, CMS Compass, to its dealers across the U.S.

Protection Bureau’s Five Diamond Designation Renewed

May 5, 2017

The Monitoring Association (TMA) has renewed The Protection Bureau’s Five Diamond Monitoring Center designation. This designation is granted annually to monitoring centers that satisfy all of the requirements of the five points of excellence, the company said in a press release.

Securitas Electronic Security Unveils New State-of-the-Art Headquarters

April 25, 2017

Securitas Electronic Security Inc. (SES) unveiled its new headquarters during a ribbon cutting ceremony and open house on the afternoon of Thursday, April 21, 2017.

CSAA Officially Becomes “The Monitoring Association”

March 16, 2017

As of March 16, 2017, The Monitoring Association (TMA) is the new name of the 67-year-old Central Station Alarm Association. The name change reflects an adjustment in mission and focus necessitated by growth and changes in the alarm monitoring industry (find out more about this decision in a Q-and-A with SDM and Elizabeth Lasko, TMA vice president of communications).

Affiliated Monitoring Sharpens Competitive Advantages

January 4, 2016

Affiliated Monitoring seeks to offer dealers ways to stay ahead of the competition offering up-to-date services through its monitoring center.

DICE Corp.’s Hosted Monitoring Centers Gains UL Listing

May 10, 2015

DICE Corp. gained a UL listing of its hosted monitoring center platform under the new UL listing standards for hosted alarm centers.

Contract Monitoring Centers Provide Essential Training for Alarm Management

Ron Walters

January 4, 2015

SIAC provides training to get to the root of alarm management issues.

Start Early Nurturing Monitoring Center Employees for Best Results

CSAA Excellence Award winning Central Station of the Year, Diebold Inc., describes its approach of nurturing monitoring center employees through training, development and retention initiatives.

Bob Carfolo

January 17, 2012

Monitoring center employees are a security provider’s most valuable resource for protecting clients’ enterprises, assets, people and customers. That’s why it’s so important for providers to ensure employees are committed to their jobs and motivated to deliver exemplary customer service.