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Home » monitoring center

Articles Tagged with ''monitoring center''

rainbow

1-on-1 With a Winner: Jonathan Rainbow, 2021 Manager of the Year

December 27, 2021
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INDUSTRY AWARDS

2021 Monitoring Center Excellence Award Winners Approach Challenge With Compassion

The winners of The Monitoring Association’s 2021 Monitoring Excellence Awards show that leading with your heart is just as important as leading with your mind.
August 9, 2021

Whenever a natural disaster or tragedy strikes, many invoke the words of popular children’s television host Fred Rogers, told to him by his mother: “Look for the helpers. You will always find people who are helping.” For these Monitoring Center Excellence Award Winners, the helpers are in the central station, helping all the time, even when they’re off the clock.


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Monitoring Today

Communication Trends in Central Stations

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Courtney Wolfe
January 1, 2021

Communication — both with end users and emergency personnel — has always been an essential part of any monitoring business. The methods through which monitoring centers communicate, though, have become incredibly varied.


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ALARM COMMUNICATION

ASAP-to-PSAP: The New Gold Standard for Alarm Monitoring

The Monitoring Association’s ASAP-to-PSAP service could revolutionize the way your monitoring center operates.
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Courtney Wolfe
January 13, 2020

Nine years after its 2011 launch, The Monitoring Association’s (TMA) Automated Secure Alarm Protocol (ASAP) service is slowly — but surely — creeping into monitoring centers everywhere.


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peter_g
LEVERAGING MODERN TECHNOLOGIES

Modern Opportunities in a Legacy World

There is much to learn from the panel Giacalone led at TMA’s annual meeting, which covered the opportunities available when leveraging modern technologies while winding down older technologies.
Peter P. Giacalone
January 9, 2020

This year at TMA’s annual meeting in Napa Valley, I led a panel on telecommunication opportunities available through leveraging modern technologies while holding on and winding down older technologies to support legacy systems and communications.


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TMA 70

The Monitoring Association Celebrates 70th Anniversary

January 2, 2020

What began as a collective effort on the part of eight forward-thinking security industry leaders on a cold night in 1949 has grown and evolved over seven decades to become The Monitoring Association (TMA), the internationally recognized non-profit trade association that represents professional monitoring companies, security systems integrators and providers of products and services to the alarm industry. 


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TMA Excellence Awards 2019

The 14th Annual Monitoring Center Excellence Awards

This year’s award recipients include one monitoring center and three industry professionals that truly demonstrate the value of professional monitoring.
Maggie McFadden Shein
Maggie Shein
August 5, 2019

Since 2006, The Monitoring Association (TMA) has been recognizing the top performers in monitoring with its TMA Monitoring Center Excellence Awards (previously called the Central Station Awards). The Excellence Awards, hosted by TMA and co-sponsored by SDM Magazine, recognize exceptional personnel and monitoring centers in the industry (both TMA members and non-members) that are certified by an approved Nationally Recognized Testing Laboratory (NRTL).


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POLICE RESPONSE

Radius Security Brings Actionable Intelligence to Canadian PSAPS

Jason Caldwell
Jason Caldwell
July 15, 2019

Radius Security and Vancouver Fire is British Columbia’s largest, longest-established fire protection, fire safety and commercial security and monitoring company servicing municipalities in B.C., Alberta and Ontario.


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Carmelo Mosca

Q&A With The Monitoring Association's Monitoring Center Manager of the Year

Carmelo Mosca of Affiliated Monitoring explains how to find — and keep — the right employees.
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Courtney Wolfe
January 21, 2019

Carmelo Mosca has truly climbed the ranks of Affiliated Monitoring Inc., a Union, N.J.-based monitoring center.


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ALARM COMMUNICATIONS

TCPA Hurts Monitoring Companies More Than it Helps Prevent Robocalls

The definition of “autodialer” can make or break the impact felt by the alarm monitoring industry.
January 2, 2019

The Telephone Consumer Protection Act of 1991 (TCPA) restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment.


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