Articles Tagged with ''wholesale monitoring''

Discover what’s new in wholesale monitoring and central station services for 2026. Explore the latest technologies, features, and partnerships shaping the future of third-party central station solutions.

SDM spoke with the 2024 TMA Monitoring Center Manager of the Year; Chalifour is operations manager at Telus.

Cutting-edge technologies and best practices are changing false alarm management, highlighting the role of AI, video and audio verification, and industry collaboration in reducing false dispatches.

Wholesale Monitoring executives give an overview of the modern central station landscape.

SDM spoke with the 2023 TMA Monitoring Center Manager of the Year. Ayala is the director of operations at Rapid Response Monitoring Services.

Peter Giacalone invokes “invisible” when illustrating future smart home features and benefits that will ride on hardware already deployed in residences.

Lou Fiore discusses how utilizing a mesh network for wireless alarm transmission provides alarm dealers complete control with virtually no reliance on third-party public infrastructure.

Top central station executives illuminate the art of recruiting, onboarding and retaining exceptional talent. Plus, they share their views on remote work policies.

Monitoring center executives and managers have a lot to express about the endless work that goes into keeping their call centers staffed with the best talent possible.

Mark McCall, Chair of the TMA AVS-01 Committee, explains the collaborative effort between the alarm industry and public safety professionals and how the new standard aims to refine alarm notifications and the quality of alarm information.