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Home » monitoring

Articles Tagged with ''monitoring''

editors angle
SDM 2026 Industry Forecast

Time to Bring out the Crystal Ball

Karyn Hodgson
January 5, 2026

It doesn’t take a crystal ball to see that the top three issues that will continue to impact 2026 will likely be these three things: talent acquisition/retention, the economy and technology advancements, particularly AI.


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John Brady (left) and Chris Brady (right) of TRG Associates Inc.

Beyond Video: The Top Trends in Monitoring

Christopher Brady, vice president at TRG Associates Inc.
Chris Brady
John M. Brady
January 5, 2026

The annual TMA meetings revealed the top trends impacting the monitoring industry.


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Shari Wilson, 2025 Monitoring Center Manager of the Year

1-on-1 With a Winner: Shari Wilson, 2025 Monitoring Center Manager of the Year

SDM spoke with the 2025 TMA Monitoring Center Manager of the Year, Shari Wilson of ADT, who shared what aspects of monitoring keep her in the industry, how she shows her commitment to and appreciation for her team, and what she does to stay ahead of industry trends.
Brianna Wilson, Managing Editor
Brianna Wilson
December 29, 2025

SDM spoke with the 2025 TMA Monitoring Center Manager of the Year, Shari Wilson of ADT, who shared what aspects of monitoring keep her in the industry, how she shows her commitment to and appreciation for her team, and what she does to stay ahead of industry trends.


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Alarm Monitoring Services Center

Alarm Monitoring Services Demonstrates Uninterrupted Operation During 9-1-1 Outage Across the Gulf South

SDM Editors
October 27, 2025

When a massive 9-1-1 outage struck Louisiana, Mississippi and Alabama on September 25, 2025 — caused by a third-party fiber cut on the AT&T/Verizon backbone — Alarm Monitoring Services maintained operations thanks to its backup communication systems.


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Verifyfaces logo

Verifyfaces Selects Actuate as AI Partner to Deliver Facial Matching Solution

SDM Editors
September 26, 2025

This collaboration integrates Verifyfaces’ facial recognition with Actuate’s detection analytics, with the goal of delivering a robust solution that reduces false alarms and improves detection accuracy for professional video monitoring centers and integrated security ecosystems.


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working at computer

Get to Zero: Reducing Unnecessary Dispatches with AVS-01

David Morgan
David Morgan
Mark McCall
Mark McCall
September 24, 2025

AVS Level 0 identifies alarm events verified as not requiring a call for service to an emergency communications center. “Get to Zero” translates into disciplined reporting, clear SOPs, practical training, rigorous verification, and collaboration with alarm dealers and public-safety partners.


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Genetec adds native audio communications to Security Center SaaS

Genetec Brings Audio Communications to Security Center SaaS

SDM Editors
September 24, 2025

The new feature integrates intercom support and SIP-based audio into a unified platform, designed to accelerate incident response and enhance situational awareness.


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Richards CCTV Site

i-PRO & Richards CCTV Strengthen Aerospace Manufacturing Compliance & Safety

SDM Editors
September 12, 2025

i-PRO deployed its AI-powered camera technology at a UK aerospace manufacturing facility. The project, delivered in partnership with long-time integrator Richards CCTV, modernized the site’s aging security infrastructure.


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Image of the Rhombus logo.

Rhombus Unveils Four Purpose-Built Cameras to Advance Cloud-Managed Physical Security

SDM Editors
August 29, 2025

From 360° situational awareness to long-range precision to discreet monitoring, Rhombus’ new cameras deliver complete security coverage for any environment.


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image of the Doyle Logo

Doyle Security Launches AI-Powered Live Video Monitoring Service

SDM Editors
July 16, 2025

Available throughout New York and Northwestern Pennsylvania, this service combines intelligent video analytics with 24/7 live human intervention to proactively stop intrusions before they happen.


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