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Sonitrol Carolinas monitoring station screen capture - SDM Magazine

Sonitrol Carolinas Catch Bad Guys

December 1, 2017

A Sonitrol Carolinas monitoring station operator received a verified alarm that unauthorized personnel were on the roof attempting to break into Hyatt Coin and Gun in Charlotte, N.C.

Freedonia Security eBook Cover - SDM Magazine

Free Security Industry e-Book

December 1, 2017

Freedonia has made available for download the free e-book, “Services and Equipment Trends in the Security Industry.”

Napco Launches New Responsive Website

December 1, 2017

Napco Security Technologies’ all-new website boasts a modern look with multiplatform capability, ideal for mobile device users.

Home Security Customer Satisfaction Scores High

December 1, 2017

J.D. Power conducted a study which found that overall customer satisfaction among home security system customers scored higher than the average satisfaction among other at-home services.

ADT Named 2017 SDM Dealer of the Year

The nation’s largest security dealer has transformed under new leadership to be more customer-focused.

Karyn Hodgson

November 30, 2017

The ADT brand is synonymous with security — instantly recognizable by virtually every competitor and potential customer in the United States. Its 143-year history, combined with its massive size (an estimated $4.3 billion in gross revenues in 2017 and ranked No. 1 on the SDM 100 Report every year since its inception in 1991) puts this security dealer in the ranks of some of the largest companies in the country.

TMA Calls for Member Participation in Industry Processes

Tim A. Scally

November 1, 2017

The Monitoring Association (TMA) recently announced a call to action to its members, urging increased TMA member participation in codes and standards development that impact the security and fire alarm industries.

J.D. Power Ranks Vivint Smart Home Highest in Home Security Customer Satisfaction

October 27, 2017

J.D. Power conducted a study which found that overall customer satisfaction among home security system customers scored higher than the average satisfaction among other at-home services.

Onetel’s Sascha Kylau Receives TMA President’s Award

October 18, 2017

Sascha Kylau, vice president of sales at OneTel Security, was awarded The Monitoring Association (TMA)’s President’s Award for service to the alarm industry on October 11 at the 2017 Annual Meeting in Scottsdale, Ariz.

Michigan Township Mandates Certain Businesses Install Video Surveillance

October 12, 2017

Clinton Township, Michigan’s most populated township, enacted a local ordinance requiring banks, liquor stores, firearm dealers and coin dealers to install video surveillance systems, according to an article in the Macomb Daily.

ADT to Monitor Samsung DIY Package

October 2, 2017

Samsung, a provider of home automation, and ADT LLC, a home and business security provider and ranked No. 1 on the SDM 100, together announced a new professionally monitored, self-installed life safety solution powered by the SmartThings platform.