Communication & Infrastructure

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Keeping video surveillance systems up and running can be challenging — in large part because not everything needed to keep the camera functioning properly is under the control of the security integrator.

When I first entered the security industry in 1973, alarm communications were performed by Direct Wire, McCulloh and some high security applications using voice-grade telephone lines configured in “open window” and later “closed window” bridges.

Interface Security Systems released a new business text messaging app that allows its restaurant, retail and hospitality customers to communicate with their patrons via SMS and MMS text messages.

With the COVID-19 outbreak and various levels of lockdown, I’ve had a lot of time to read books and watch television. One of the technologies being heavily advertised is the 5G wireless technology, which is supposed to revolutionize cellular and internet connectivity.

But what is it going to do for our industry?

Communication — both with end users and emergency personnel — has always been an essential part of any monitoring business. The methods through which monitoring centers communicate, though, have become incredibly varied.

Companies are racing to implement phone-based credentials to increase security and user convenience. In general, that’s a good thing. However, if you’re thinking they’ll finally solve all of your identity security and credential management issues, think again.  

Rave Collaborate addresses needs unmet by traditional incident management solutions with an intuitive tool to coordinate preparedness and response for both planned activities and unplanned emergencies. 

Today, DMP released its new line of alarm communication radios that are FirstNet Ready and approved for use on FirstNet.

Emergency24, an Underwriters Laboratory-listed central station that writes its own proprietary software, and BluePoint Alert Solutions, a company that focuses on hardware installation, training and implementation of Rapid Emergency Response Systems (RERS), have partnered to leverage each companies’ capabilities to minimize the impact of crisis situations, such as an active shooter event or natural disaster.

The tool has been designed as a centralized platform giving installers and system administrators instant access to key information they need to install and manage Paxton products and solutions on the go.