Monitoring

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Company leaders say the partnership will combine Google Nest’s hardware and services with ADT’s installation, services and professional monitoring network to create a more robust smart home experience for customers.

According to the new study by the Freedonia Group, ‘Global Security Services,’ global alarm monitoring service revenues are forecast to rise 3.8 percent per year to $63.1 billion in 2024. 

Governor Kim Reynolds of Iowa signed a bill today, June 30, which prohibits alarm companies from having to pay fees associated with false alarms, emergency response to false alarms or permits.

These products and services were selected by an independent panel of judges based on a set of criteria that considered innovation, end user experience, response to market need and more.

This year’s Monitoring Center Excellence Awards looked a bit different than usual. While the awards have historically been announced live at the Electronic Security Expo (ESX) annually held in the summer, due to COVID-19 the in-person awards were canceled, along with ESX.

The 11th U.S. Circuit Court of Appeals has upheld a controversial ordinance enacted by the city of Sandy Springs, Georgia that fines alarm companies for false alarms generated by their customers.

Right now, many customers are protecting their cash. The economic future is uncertain, and companies are saving their reserves in order to survive this recession. But that doesn’t mean they don’t have a need for security; in fact, their need for physical security and access control has most likely increased and will continue to as the country reopens.

As the technology of video monitoring grows in capabilities and use cases, another concern begins raising its head: privacy. Recently, some countries have looked to use this capability to help with the coronavirus outbreak and enforcing stay-at-home and social distancing mandates.

Harrisonburg City/Rockingham County, Va. is the latest Public Safety Answering Point (PSAP) to implement Automated Secure Alarm Protocol (ASAP), technology that automates communication from alarm monitoring central stations to PSAPs and 911 centers, resulting in a faster, more accurate emergency response for users of monitored alarms.

Benjamin Franklin is reported to have said, “Out of adversity comes opportunity.” The security industry, like many businesses in the U.S. and the world, has certainly seen some adversity this year. In the video monitoring part of the security industry, however, a situation that started as chaos quickly shifted to unique opportunities to help both existing and new customers.