In this issue, SDM presents the annual Top Systems Integrators Report, which ranks security integrators by their North American systems integration revenue of the previous year (2019). This year marks the 25th anniversary of the Top Systems Integrators Report, which was first launched by SDM in 1996.

Cloud-based video services can make a security integrator’s life easier in terms of installation, customer service and maintenance.

The video surveillance market is ripe with opportunity, according to sources. Many security integrators and manufacturers realized strong revenues for 2019 and are even more optimistic for 2020.

Hiring, training and staffing at a monitoring center comes with a host of challenges. Finding reliable, entry-level staff with the right personality profiles that are willing to work any shift, any day of the year is one.

Since 2006, The Monitoring Association (TMA) has been recognizing the top performers in monitoring with its TMA Monitoring Center Excellence Awards (previously called the Central Station Awards). The Excellence Awards, hosted by TMA and co-sponsored by SDM Magazine, recognize exceptional personnel and monitoring centers in the industry (both TMA members and non-members) that are certified by an approved Nationally Recognized Testing Laboratory (NRTL).

The role of the monitoring center operator has experienced several incarnations.

Though many projects have been proven with pilots and real-case deployments, artificial intelligence (AI) in the security industry is in the relatively early stages and its role in video surveillance is as varied as the vertical markets that implement it.

Networks have transformed over the years from disparate, hardwired systems to integrated multi-layered systems with a combination of hardwired and wireless access points, and an amalgamation of devices all going back to the same place.

On April 27, 1967, Dante Monteverde founded what is now EMERgency24 in Chicago.

The World Cup is one of the biggest international sporting events. Almost half of the world’s population tuned in to watch the month-long 2010 World Cup in South Africa, according to FIFA (Fédération Internationale de Football Association).