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Home » Topics » Columns » Today's Systems Integrator

Today's Systems Integrator
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Monthly column highlighting systems integrator

ARTICLES

Todays System Integrator Default

How Cyber-Certain Are You?

Cronin
Paul Cronin
November 1, 2018
No Comments

Currently I am at the helm of a managed service provider.


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Todays System Integrator Default

Creative Ways of Finding Technical Security Talent

Cronin
Paul Cronin
September 4, 2018
No Comments

As many of you know in December 2016 we sold Atrion, a $156 million integrator, and I planned to retire. However, I found out I wasn’t ready for the sunset quite yet. I continued my active engagement with organizations like PSA Security, NSCA, CompTIA and Channel Partners. I was also able to spend time consulting with some amazing leaders.


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Todays System Integrator Default
Customer Service

Living the Ultimate Client Experience

You Can’t Achieve It, Unless You Live It!
Cronin
Paul Cronin
July 2, 2018
No Comments

Last month I shared with you a story about an experience I had visiting a hotel and the impact it left on me. The experience provided me with an important perspective about what the “ultimate client experience” is and how companies who live it, can achieve it.


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Todays System Integrator Default

Providing the Ultimate Client Experience

You Need to Live It to Achieve It
Cronin
Paul Cronin
June 1, 2018
No Comments
You have heard the old adage, “Treat people the way you want to be treated.” That isn’t the ultimate client experience; it needs to be, “Treat people the way they want to be treated.”
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Todays System Integrator Default

How to Use Conflict to Foster Leadership in Your Security Business

Cronin
Paul Cronin
May 1, 2018
No Comments
Conflict is an unwelcome disruption, and in a team or department it can quickly spread, causing damaged relationships, lower productivity, lower morale and even business failure.
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Todays System Integrator Default

Storytelling for Successful Security Sales

Cronin
Paul Cronin
April 2, 2018
No Comments
I use storytelling in my Leadership Challenge Workshops and I find it very effective for delivering a message.
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Todays System Integrator Default

Collaborative Partnerships Key to Success

Be the One Back to Pat
Cronin
Paul Cronin
March 1, 2018
No Comments
What once was clearly defined as separate market segments, products and services is now a blurred line that requires solution providers to think differently as they prepare to take on the challenges of being more than what they are prepared to be.
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Todays System Integrator Default

Security Partnerships Take Work to Succeed

Cronin
Paul Cronin
February 1, 2018
No Comments
Why is it that so many companies in the technology industry refer to everyone they work with as their partner?
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Todays System Integrator Default

Shifting to Consultative Security Sales

Cronin
Paul Cronin
January 1, 2018
No Comments
Here are a few steps that I found helped me shift our sales team from account managers to consultative sellers.
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Todays System Integrator Default

Marketing a Good Investment for Security Dealers

What Would You Do with Free Money?
Cronin
Paul Cronin
December 1, 2017
No Comments
Implementing a marketing strategy is a long-term play. It takes two years to really see the full return of the investment and as business leaders we need to stay the course. You will see a major impact on sales over time, but it will start slowly.
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