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MonitoringTechnology Solutions & SkillsTechnology Solutions

Immix Introduces AI-Driven Solution for Monitoring Center AutoPatrol

By SDM Editors
Image of Immix's AutoPatrol graphic.
Image courtesy of Immix.

Image courtesy of Immix.

April 18, 2024

Immix recently introduced AutoPatrol, a new automated solution for scheduled patrols or guard tours which uses artificial intelligence (AI) to detect threats or scene anomalies without the need for a physical central station or SOC operator to manually perform the patrol.

In the event that an anomaly is detected, the AutoPatrol and video analysis will be raised to a human operator to determine the next action to be taken. AutoPatrol is a cost-effective alternative or supplement to manual operator patrols, allowing centers to easily scale services without increasing headcount, creating efficiencies that enable service providers to better allocate workforce to tasks deemed more critical or revenue generating.

Immix is proud to announce it has chosen Scylla as the first-ever AutoPatrol partner to power this solution. This in-depth integration will allow Immix clients to leverage Scylla’s advanced AI solutions that enhance security, surveillance, and operational efficiency.

“Immix is very excited to announce the launch of AutoPatrol,” said Chris Brown, CEO, Immix. “As the platform of choice for monitoring centers focused on delivering managed video services, it is important that we continue to develop solutions that make our partners more efficient and allow them to grow their business at the pace they wish. We believe AutoPatrol fits that mold very nicely in that it improves resource efficiency allowing users to repurpose operators to more valuable, higher-margin services. In addition, this automated AI solution provides reliability and consistency and is not susceptible to operator subjectivity or burnout.”

AutoPatrol works by enabling scheduled video patrols to be automatically performed behind the scenes solely via the embedded AI technology (in the initial offering by Scylla). If the AutoPatrol detects an anomaly, such as a change in scene, tamper, presence of an unauthorized person/vehicle/object, as well as a number of additional conditions that can be selected, it will raise the event to the Immix Patrol Queue to manually confirmed and processed by a human operator to determine the next step.  Once raised into the patrol queue, AutoPatrols resemble regular scheduled patrols. They are positioned at the top of the queue with higher priority than scheduled patrols and are distinctly labeled as AutoPatrols. AutoPatrol has been meticulously designed to seamlessly integrate into existing patrolling playbooks, requiring no additional operator training.

In addition to detecting security threats, AutoPatrol can help ensure site compliance and scene health as well as function as a service alternative in high-activity environments. The solution can detect scene violations such as vehicles in a fire lane, dumping, package detection, abandoned objects, vagrancy, weapon detection and more.

The AutoPatrol solution incorporates dynamic load limitation to prevent server resource exhaustion leading to system failure. Additionally, AutoPatrol offers scalability, ranging from dedicated device servers for the entire system to individual site-level scaling.

“We are thrilled to integrate Scylla's cutting-edge AI technology with Immix AutoPatrol as we're ushering in a new era of remote guarding,” said Albert Stepanyan, CEO, Scylla. “This synergy represents the pinnacle of innovation, providing video monitoring centers with an unparalleled toolset for proactive security. Together, we're shaping the future of surveillance, ensuring safer environments for all.”

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KEYWORDS: artificial intelligence (AI) Immix

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    Immix Software develops, sells and supports the Immix product line -- a video-centric software automation platform that integrates with 500+ video, analytics, access control, alarm platforms and situational awareness systems and present security events to a central station operator in a single interface. Immix is UL & ISO27001 Certified in the USA and BS8418 compliant in Europe.
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